Marie Sizemore
Dayton,TX
Summary
Proven achiever with extensive experience in project services administration at Coastal ROW Service Company, adept in cross-functional teamwork and document control. Excelled in optimizing processes for efficiency and quality, enhancing client satisfaction through superior administrative support and customer service. Skilled in Microsoft Office, Excel and fostering collaborative environments, significantly contributing to project success and operational improvements.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Project Services Administration
Coastal ROW Service Company
127 CR 3011 Dayton, TX 77535
09.2020 - 06.2024
- Supported a culture of continuous improvement by regularly reviewing existing processes and suggesting areas for optimization.
- Performed research to collect and record industry data.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Handled administrative duties, filing, and errands.
- Coordinated cross-functional teams to achieve project goals, fostering a positive work environment through open communication channels.
Sales Clerk
Fastenal
1009 E Houston St, Cleveland Tx 773258
03.2018 - 10.2020
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Opened and closed store by balancing cash registers and receipts.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Tool Room Attendant
Tellepsen
3508 Pasadena Fwy, Passadena, TX 77503
03.2015 - 03.2018
- Collaborated with team members to identify necessary tools for projects, ensuring timely availability.
- Maintained a clean and organized workspace, ensuring compliance with company standards and regulations.
- Assisted in reducing project delays by promptly fulfilling tool requests from various departments.
- Contributed to cost savings by repairing tools in-house whenever possible.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Kept inventory of hand tools and gauges calibrated for use.
- Assisted in the development of standard operating procedures that provided guidance concerning proper storage methods, handling, and maintenance of tools.
- Enhanced workplace safety with thorough inspections of tools and equipment for damages or wear.
- Implemented a color-coding system to differentiate between similar tools, simplifying identification and reducing the potential for errors during project execution.
- Facilitated smooth workflow between departments, coordinating timely delivery of requested tools and materials.
- Supported continuous improvement initiatives by identifying opportunities to optimize tool room operations and sharing findings with management.
Education
Associate of Arts - I Did Not Graduate-Receive Diploma
Lone Star College System
Spring, TXHigh School Diploma -
Tarkington High School
Cleveland, TX06.1988
Skills
- Scheduling and Planning
- Cross-Functional Teamwork
- Project Reporting
- Contract Administration
- Database entry
- Billing and Invoicing
- Information Gathering
- Team Support
- Administrative Support
- Telephone Etiquette
- Meeting Coordination
- Mail Management
- Multi-Line Phone Systems
- Accounting skills
- Credit and collections
- Schedule Maintenance
- Word Processing
- Multi-Line Telephone Systems
- Multi-line phone proficiency
- Employee timesheet processing
- Payroll and budgeting
- Bookkeeping
- Payroll Administration
- Filing and data archiving
- Administrative background
- Scheduling
- Administrative Procedures
- Invoice Processing
- Excel spreadsheets
- Office Management
- Data Entry
- Microsoft Office
- Fast Learner
- Multitasking and Time Management
- Office Administration
- Customer Service
Timeline
Project Services Administration
Coastal ROW Service Company
09.2020 - 06.2024
Sales Clerk
Fastenal
03.2018 - 10.2020
Tool Room Attendant
Tellepsen
03.2015 - 03.2018
Associate of Arts - I Did Not Graduate-Receive Diploma
Lone Star College System
High School Diploma -
Tarkington High School