Marie Sobey

• Checked each order for completeness and accuracy.
• Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
• Loaded and unloaded freight containers and deliveries.
• Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

• Checked each order for completeness and accuracy.
• Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
• Loaded and unloaded freight containers and deliveries.
• Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.

· Quality Control for all outbound packages

· Confirming ship methods/custom forms correctly filled and attached

· Scanned all packages confirming recorded weight and boarded on correct truck

· Monitored and reported truck loading and computer issues

· Filled in to run pack line and autobag machine that

packed soft good merchandise

· Trained new and temporary employees in said department

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.