MARIE TORRES
McKinney,TX
Summary
Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.
Overview
12
12
years of professional experience
Work History
HIM Analyst
Baylor Scott & White Hospital
McKinney, TX
03.2025 - Current
- Ensures patient health records are accurate, complete, and compliant with regulations like HIPAA, analyzing data to improve workflows.
- Prepares and registers legal birth certificates by collecting patient data, ensuring accuracy, securing physician signatures, and filing them with registrar while also managing related records, ensuring HIPAA compliance
- Troubleshoot documentation issues and perform quality control for the electronic health record (Epic) system.
- Developed reports on operational efficiency to drive improvements across departments.
- Analyzed hospital data to identify trends and support decision-making processes.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Reduced errors in data entry, instituting rigorous quality control checks.
HIM Credentialing Tech
Baylor Scott & White Rehabilitation
Dallas, TX
03.2024 - 02.2025
- Maintained timely and accurate transition of paper to electronic records to meet licensure and certification requirements.
- Performed various clerical tasks to support office operations.
- Entered data into electronic records with accuracy and attention to detail.
- Conducted scanning of documents to digitize and organize records.
- Collaborated with IOPC team to streamline operational processes.
- Retrieved, prepared, scanned, and indexed discharge medical records, conducting quality control of documents within EHR.
- Executed the release of information to maintain compliance with policy and state federal requirements.
Credentialing Coordinator II
Select Medical Outpatient
Plano, TX
09.2019 - 08.2023
- Reviewed and processed applications to ensure accuracy of credentialing information, facilitating compliance with organizational standards.
- Created and maintained comprehensive records for all providers, supporting efficient credentialing operations.
- Identified discrepancies in credentialing data.
- Initiated contact with appropriate state boards and agencies as needed.
- Initiated contact with appropriate state boards and agencies.
- Prepared monthly reports detailing status of provider credentials, enabling informed decision-making for credentialing activities.
- Managed provider credentialing processes to ensure compliance with regulatory standards.
- Coordinated the collection and verification of essential documentation for new healthcare providers.
- Conducted audits of credentialing files to maintain accuracy and completeness of records.
- Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
HIM-Medical Records
Baylor Scott & White Legacy Heart Center
Plano, TX
03.2016 - 09.2019
- Maintained patient confidentiality by ensuring secure storage and retrieval of medical records.
- Created patient charts by accurately entering data into electronic health record system to ensure comprehensive patient information.
- Reviewed patient charts for accuracy in accordance with HIPAA regulations.
- Retrieved and distributed medical records to physicians and healthcare personnel.
- Processed and tracked requests for release of confidential information, ensuring compliance with regulations and timely access for patients.
- Responded to inquiries regarding status of requests for release of confidential information from patients' files.
- Assisted providers in retrieving archived medical records.
- Monitored physician orders to ensure that all required forms were completed accurately and completely prior to filing in the chart.
- Verified accuracy of coding on all documentation prior to filing in the chart.
- Facilitated interdepartmental communication regarding follow-up care and appointment scheduling to enhance patient continuity of care.
- Arranged and managed medical record filing, retrieval and transfers per established guidelines.
- Evaluated the quality and integrity of electronic chart data.
- Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Tracked and processed release of information requests.
- Obtained information by contacting appropriate personnel or patients.
- Organized patient charts, gathering medical histories, lab results and consents.
- Scanned incoming medical documents into electronic records system.
- Maintained cleanliness and organization of the department to promote efficiency.
- Consolidated diverse medical records.
Receptionist/Admissions Assistant
Diversicare at Lake Highlands
Dallas, TX
09.2015 - 03.2016
- Greeted visitors, assisting with inquiries and ensuring a welcoming atmosphere.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Organized materials and tidied reception area to create a professional environment.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Scheduled appointments for clients and visitors, optimizing time management for staff.
Clerk II
Dallas County Health and Human Services
Dallas, TX
10.2014 - 07.2015
- Answered and directed incoming calls, providing basic information to callers.
- Answered phone calls and welcomed visitors to office.
- Compiled data and prepared reports to summarize findings for management review using Microsoft Word, Excel, Access, Outlook, and PowerPoint.
- Maintained filing systems for documents, records, and correspondence.
- Welcomed visitors and answered calls to provide information and assistance. to handle questions or direct to appropriate staff.
- Collected and coded documents to ensure accurate filing, storage, and processing.
- Updated customer information to maintain accurate business records and support efficient operations.
- Received payments from customers for services rendered or products purchased., issued receipts and updated accounts to reflect new balances.
Education
GED -
Mckinney High School
Mckinney, TX04.2012
Skills
- Healthcare Application Management
- Facility Credentialing
- License Verifications
- Microsoft Office Suite
- Data Entry
- Attention to detail
- MS Excel
- Microsoft office
- MdStaff expertise
- Document processing
- Practitioner Application Coordination
- Customer Service
- Paperwork Processing
Timeline
HIM Analyst
Baylor Scott & White Hospital
03.2025 - Current
HIM Credentialing Tech
Baylor Scott & White Rehabilitation
03.2024 - 02.2025
Credentialing Coordinator II
Select Medical Outpatient
09.2019 - 08.2023
HIM-Medical Records
Baylor Scott & White Legacy Heart Center
03.2016 - 09.2019
Receptionist/Admissions Assistant
Diversicare at Lake Highlands
09.2015 - 03.2016
Clerk II
Dallas County Health and Human Services
10.2014 - 07.2015
GED -
Mckinney High School