Marie Urivazo

Miami

Summary

Dynamic sales consultant excelling in customer relationship management and consultative sales. Leveraged persuasive communication to enhance patient engagement, resulting in increased satisfaction. Skilled in strategic planning and sales analysis, fostering trust and loyalty through exceptional service delivery.

Overview

years of professional experience

Work History

Sales Consultant / Customer Service

Zion Plastic Surgery Clinic

Miami, FL

03.2024 - 02.2026

Developed tailored sales strategies to enhance patient engagement and satisfaction.
Conducted in-depth consultations to assess client needs and recommend suitable treatment options.
Collaborated with medical staff to ensure seamless patient experience and service delivery.
Trained new sales team members on clinic procedures and effective communication strategies.
Analyzed market trends to identify opportunities for service expansion and revenue growth.
Managed client relationships, fostering trust and loyalty through exceptional service delivery.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Chiropractor's Assistant

Active Spine Chiropractic

Florida City, FL

08.2021 - 02.2023

Assisted in patient intake and documentation, ensuring accurate record-keeping and compliance with clinic policies.
Supported chiropractors during treatment sessions by preparing equipment and facilitating patient comfort.
Educated patients on post-treatment care, promoting adherence to prescribed wellness plans.
Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.

Server / Customer Service

Ocean Reef Club Key Largo

Key Largo, FL

09.2018 - 06.2021

Delivered exceptional customer service in fast-paced dining environment.
Maintained cleanliness and organization of dining area and service stations.
Managed multiple tables efficiently, enhancing guest satisfaction and dining experience.
Addressed guest inquiries and concerns promptly to ensure positive experiences.
Upsold menu items through effective communication of specials and promotions.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

High School Diploma -

South Dade Senior High

Homestead, FL

05.2020

Skills

Time management
Customer relationship management
CRM proficiency
Objection handling
Product and service sales
Persuasive communication
Closing techniques
Prospecting skills

Online marketing
Strategic planning
Consultative sales
Sales strategies
Cold calling
Web technologies and services
Sales analysis

Languages

English

Native or Bilingual

Spanish