Professional Summary
Overview
Work History
Education
Skills
Timeline

Marie Vogel

Reciprocity Industry
Billings,MT
19
years of professional experience

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Work History

Litigation Customer Specialist / Litigation Case Specialist-Tier 2

10 Months
Reciprocity Industry | 06.2024 - 04.2025

Acted as primary contact for clients, delivering timely case updates and employing de-escalation techniques to support anxious individuals. Conducted interviews to gather detailed statements for affidavits and reviewed claim documentation for compliance with program policies. Monitored workflows within the program to ensure accuracy, uphold data integrity, and achieve favorable outcomes for claims. Executed targeted leadership initiatives, including re-engaging non-responsive clients and providing tailored outreach to non-English speaking populations to maximize program accessibility. Collaborated with cross-functional teams to enhance customer satisfaction initiatives.

Evidence Coordinator

1 Year
Yellowstone County Sheriff’s Office | 06.2023 - 06.2024

Coordinated discoverable evidence to support tracking and processing workflows for attorney readiness. Managed full lifecycle of evidence and property for the Sheriff’s Office, including security, transport, logging, tagging, and photography. Conducted database checks on item serial numbers to identify stolen property and flagged specific items for advanced fingerprint analysis. Processed offenders directly by capturing fingerprints and collecting buccal swabs. Determined property ownership by applying department policies and Montana state statutes. Extended technical support and evidence-related assistance to regional law enforcement agencies. Responded to crime scenes to collect evidence and performed critical administrative and clerical support services.

Sheriff’s Secretary

1 Year 3 Months
Yellowstone County Sheriff’s Office | 03.2022 - 06.2023

Assisted deputies and the public with efficient processing of paperwork, ensuring compliance with prescribed procedures. Audited cases and filed work, maintained databases, answered phones, and directed public inquiries to enhance office operations. Performed data entry to support accurate record-keeping and streamline information access.

Tribal Historic Permit and Compliance Officer

1 Year 10 Months
Crow Tribe of Indians | 02.2015 - 12.2016

Ensured compliance with federal regulations and tribal laws to mitigate legal risks. Developed and implemented internal policies to promote adherence to regulatory standards. Organized and maintained our permitting website. Attended trainings and meetings centered on Crow Tribe history preservation and aboriginal rights. Conducted regular audits to assess compliance levels across various departments. Collaborated with stakeholders to address compliance issues and streamline reporting processes.

Police Officer

6 Months
Northern Cheyenne Tribe | 08.2010 - 02.2011

Analyzed crime trends to inform resource allocation and improve response strategies. Responsible for responding to calls, assessing situations and handling each call/situation according to Northern Cheyenne Tribal Codes as well as Federal laws. Maintained paperwork for violations and criminal proceedings. Patrolled within the assigned jurisdictions. Basic police duties including community policing, responding to search and rescue/recovery, etc.

Police Officer

3 Years 10 Months
Crow Tribe of Indians | 10.2006 - 08.2010

Enforced laws and regulations to ensure community safety and order. Conducted thorough investigations of incidents, gathering evidence and documenting findings. Collaborated with local agencies to enhance public safety initiatives and crime prevention programs. Mentored junior officers, providing guidance on operational protocols and best practices. Set up the offender's registry for the Crow Tribe Registry. Patrolled within the assigned jurisdictions. Basic police duties including community policing, responding to search and rescue/recovery, etc.

Education

Occupational Certificate - Basic Police Training

Indian Police Academy | Artesia, NM | 05-2009
Relevant Coursework, Licenses and Certifications: Coursework was related to community policing; arrest and defense techniques; tactics; tracking and sign cutting; court procedures; meth labs and other related issues; Use of Force; 4th, 5th and 6th amendments; Civil rights; speed enforcement; DUI and SFST training; Core ethics for police officers; Officer Safety; booking and transporting prisoners; and other issues pertaining to law enforcement.

Skills

Legal document preparation
Time management
Professional discretion
Independent work
Complaint handling
Customer service
Client communication

Timeline

Litigation Customer Specialist / Litigation Case Specialist-Tier 2

Reciprocity Industry
06.2024 - 04.2025Read More

Evidence Coordinator

Yellowstone County Sheriff’s Office
06.2023 - 06.2024Read More

Sheriff’s Secretary

Yellowstone County Sheriff’s Office
03.2022 - 06.2023Read More

Tribal Historic Permit and Compliance Officer

Crow Tribe of Indians
02.2015 - 12.2016Read More

Police Officer

Northern Cheyenne Tribe
08.2010 - 02.2011Read More

Police Officer

Crow Tribe of Indians
10.2006 - 08.2010Read More

Indian Police Academy

Occupational Certificate from Basic Police Training
Read More
Marie Vogel