Marie A. Combs
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Call Center Representative
Wiz Clean Cleaning Solutions
10.2020 - 02.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Home Health Aide
MyCare Homecare Services
01.2014 - 03.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Education
Associate of Science - Medical Assisting & Transcription
Milwaukee Career College
Milwaukee, WI03.2010
Associate of Applied Science - Certified Nursing Assistant
Quality Healthcare Options
Milwaukee, WI05.2009
Skills
- Problem-solving skills
- Customer Support
- Data Entry
- Customer Service
Timeline
Call Center Representative
Wiz Clean Cleaning Solutions
10.2020 - 02.2024
Home Health Aide
MyCare Homecare Services
01.2014 - 03.2020
Associate of Science - Medical Assisting & Transcription
Milwaukee Career College
Associate of Applied Science - Certified Nursing Assistant
Quality Healthcare Options
Similar Profiles
KATHY BREESEKATHY BREESE
Bookkeeper /Senior Accounting Clerk at Clean Wiz, IncBookkeeper /Senior Accounting Clerk at Clean Wiz, Inc
Nazhir EctorNazhir Ector
Custodian at Clean Break Pro Cleaning SolutionsCustodian at Clean Break Pro Cleaning Solutions
Samantha NeubauerSamantha Neubauer
Owner at The Cleaning WizOwner at The Cleaning Wiz