Marieal Helm
Calumet City,US
Summary
Caring mental health professional offering background in social work. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.
Overview
8
8
years of professional experience
Work History
Mobile Crisis Counselor
National Youth Advocate Program
Matteson, Illinois
09.2024 - Current
- Provide immediate crisis intervention for youth facing emotional distress.
- Assess client needs through structured interviews and active listening techniques.
- Develop safety plans to support youth in high-risk situations.
- Collaborate with community resources to ensure ongoing support for clients.
- Educate families on coping strategies and available mental health resources.
- Respond to crisis situations when severe mental health and behavioral issues arise.
- Conduct in-person assessments of clients' psychological functioning.
- Offer telephone triage services to assess risk levels and provide appropriate interventions or referrals when necessary.
Mental Health Case Manager
Eastway Behavioral Healthcare
Dayton, OH
12.2019 - 08.2021
- Conducted client assessments to determine mental health needs and develop care plans.
- Monitored client progress through regular follow-ups and documented changes in behavior.
- Developed resource materials to educate clients on mental health topics and available services.
- Facilitated group therapy sessions to promote peer support and coping strategies.
- Advocated for clients' rights and needs within the healthcare system and community settings.
- Provided assessments, diagnoses, and treatment plans for clients with mental health issues.
- Monitored progress of clients throughout their course of treatment.
- Trained new staff on case management protocols and best practices in client engagement.
Residential Counselor
Talbert House Correctional Facility
Cincinnati, Ohio
03.2019 - 12.2020
- Developed rehabilitation plans to support inmate personal growth and reintegration.
- Facilitated group therapy sessions to promote communication and social skills.
- Monitored inmate behavior and reported any incidents to staff promptly.
- Collaborated with multidisciplinary teams to ensure comprehensive inmate care.
- Assisted in crisis intervention situations to maintain safety within the facility.
- Educated inmates on available resources for mental health and substance abuse support.
- Maintained accurate records of counseling sessions and inmate progress documentation.
- Observed emotional and physical conditions of inmates to identify and proactively address concerns.
- Conducted intake interviews with inmates to assess their mental health needs and determine appropriate treatment plans.
Crisis Intervention Specialist
Family Violence Prevention Center
Xenia, US
08.2018 - 02.2019
- Delivered crisis intervention and trauma-informed emotional support to domestic violence survivors, enabling clients to stabilize during high-stress and unsafe situations.
- Used trauma-informed communication, de-escalation techniques, and conflict resolution skills to support youth through behavioral challenges, emotional regulation, and crisis situations.
- Applied de-escalation, active listening, and conflict resolution skills to assist individuals facing fear, trauma responses, family conflict, or emotional distress.
- Assisted clients with safety planning, emotional regulation, coping strategies, and resource connection to support healing, stability, and long-term independence.
- Facilitated residents' transition planning by building life skills, setting goals, enhancing accountability, and preparing for successful community reentry.
- Completed accurate documentation, including daily progress notes, behavioral observations, incident reports, and resident updates in compliance with facility policies and procedures.
- Completed confidential documentation, including crisis notes, safety concerns, incident reports, referrals, and follow-up updates in accordance with agency policies.
Education
Bachelor of Science (B.S.) - Social Work
Central State University
Wilberforce, OH, US05-2021
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Crown Point, IN08-2026
Skills
- Trauma-Informed Care
- Crisis Intervention
- De-escalation Techniques
- Behavior Management
- Patient Confidentiality
- Client Assessment
- Substance Abuse Awareness
- Trauma Recovery Understanding
- Interpersonal Communication
- Documentation Skills
- Mental Health Assessment
Timeline
Mobile Crisis Counselor
National Youth Advocate Program
09.2024 - Current
Mental Health Case Manager
Eastway Behavioral Healthcare
12.2019 - 08.2021
Residential Counselor
Talbert House Correctional Facility
03.2019 - 12.2020
Crisis Intervention Specialist
Family Violence Prevention Center
08.2018 - 02.2019
Bachelor of Science (B.S.) - Social Work
Central State University
Associate of Science - Nursing
Ivy Tech Community College of Indiana