Marie Anne Jean Felix
Indianapolis,IN
Summary
Detail-oriented Administrative Support Specialist with a strong background in healthcare and customer service. Experienced Certified Nursing Assistant CNA with hands-on patient care skills, combined with three years in customer service, providing excellent communication and problem-solving abilities. Highly organized, adaptable, and proficient in multitasking within fast-paced environments. Skilled in administrative tasks, data entry, scheduling, and maintaining records with accuracy and confidentiality. Dedicated to supporting teams and improving workflow efficiency.
Overview
2
2
years of professional experience
Work History
Certified Nursing Assistant
Heart of CarDon
Fishers, IN
07.2024 - Current
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Distributed drinking water and nourishment to residents.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Customer Service Cashier
Mr. Yun
Indianapolis , Indiana
10.2023 - 07.2024
- Processed credit card transactions accurately and efficiently.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and provided friendly customer service.
- Greeted customers and responded to informational requests.
Warehouse Worker
SMX
Indianapolis, Indiana
02.2023 - 09.2023
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Used digital database to keep records of units and stock moved.
Education
Nursing
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Crispus Attucks Medical Magnet High School
Indianapolis, IN05-2022
Skills
- Positive and professional
- High Achiever
- Rapid and Adaptive
- Skilled collaborator
- Relationship Building
- Patient-focused care
- Patient Management
- Calm and level-headed under duress
- Understands mobility assistance needs
- Safety Precautions
- Reliable team player
Education and Training
true
Timeline
Certified Nursing Assistant
Heart of CarDon
07.2024 - Current
Customer Service Cashier
Mr. Yun
10.2023 - 07.2024
Warehouse Worker
SMX
02.2023 - 09.2023
High School Diploma -
Crispus Attucks Medical Magnet High School
Nursing
Ivy Tech Community College of Indiana