Marie B Isaac
Port Saint Lucie,FL
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
-100 hours internship
Banyan treatment center
Overview
8
8
years of professional experience
Work History
Home Health Aide
Private Practice
Port St Lucie, FL
12.2016 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
Member Service Representative
convey health solutions
Port St Lucie, FL
02.2023 - 05.2023
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Maintained accurate records of member interactions and transactions.
- Answered member questions about products and services.
Driver
Everdriven
West Palm Beach, FL
01.2020 - 03.2023
- Transported clients to specified destinations safely and on-time.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Education
Associate of Science - Human Services
Indian River State College
Port St Lucie08-2024
Bachelor of Science - Human Services
Indian River State College
Ft. Pierce, FLSkills
- Medication Administration
- Progress Documentation
- Client documentation
- Patient transportation
- Care plan assessment
- Meal Preparation
- First aid and safety
- Case Managemenent
- Documentation
Languages
Creole
Native/ Bilingual
References
References available upon request.
Timeline
Member Service Representative
convey health solutions
02.2023 - 05.2023
Driver
Everdriven
01.2020 - 03.2023
Home Health Aide
Private Practice
12.2016 - Current
Associate of Science - Human Services
Indian River State College
Bachelor of Science - Human Services
Indian River State College
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