Summary
Overview
Work History
Education
Skills
Achievement Highlights
Languages
References
Associations And Certifications
Timeline
Generic

MARIE CHARMAINE SIOSON

Austin,TX

Summary

Experienced Pediatric Nurse Case Manager specializing in care coordination across diverse inpatient units including PICU, CVICU, NICU, and L&D. Enhanced care quality for complex patients through effective patient advocacy and interdisciplinary collaboration, while leveraging extensive nursing experience in General Surgery, Infusion Nursing, and Hematology/Oncology. Committed to ongoing professional development and building strong relationships with patients and families.

Dynamic Pediatric Nurse Case Manager skilled in optimizing care coordination across high-acuity settings. Achieved 100% compliance with quality metrics while improving patient transitions and outcomes through strategic collaboration with multidisciplinary teams and effective advocacy for complex cases.

Overview

33
33
years of professional experience

Work History

Nurse Care Coordinator

Texas Children's Hospital
North Austin, TX
10.2023 - Current
  • Coordinated care for NICU, PICU, CVICU, and L&D, ensuring seamless patient management across critical care environments.
  • Coordinated multiple inpatient hospital units, including overflow Emergency and PACU, improving patient flow and continuity of care.
  • Facilitated effective patient transitions for complex cases, streamlining outpatient processes and enhancing patient outcomes.
  • Managed patient transitions to home, ensuring necessary specialty services were arranged.
  • Functioned as both CC and Utilization Manager using interqual collaborating with our Houston campus.
  • Consistently meeting 100% of metrics for our quality and safety measures.
  • Contributed to the core initial team that built the North Austin Campus and collaborated with multiple healthcare disciplines to align roles and functions.

Nurse Case Manager

Methodist Children’s Hospital
San Antonio, TX
08.2021 - 10.2023
  • Assigned as nurse case manager to Pediatric ICU-24 beds.
  • Transitioned patients with complex care needs to home, including management of new tracheostomies, home ventilators, and gastrostomy tubes.
  • Coordinated discharge needs with collaborative effort with different specialties such as Neurosurgery, Pediatric Surgery, Endocrinology, Oncology, BMT to name a few.
  • Coordinated transfers to hospitals for higher-level or specialized care, including referrals for inpatient rehabilitation and psychiatric services.
  • Coordinated with Child Protective Service for patient safety during social work shortages.
  • Maintained patient care standards in Cardiac Pediatric ICU while addressing staffing challenges for nearly a year.
  • Recipient of at least 10 recognition awards within the case management team and PICU team within the year in Methodist Children’s Hospital.

RN Complex Case Manager

University Health Systems
San Antonio, TX
06.2013 - 08.2021
  • Company Overview: The only Pediatric Trauma Center in South and Central Texas.
  • RN Complex Case Manager to Childhood Cancer Survivorship Program (July 2020 to present).
  • Delivered case management for pediatric inpatients, collaborating with multidisciplinary teams to optimize patient recovery and discharge planning.
  • Provided critical care in pediatric ICU, monitoring and advocating for high-acuity patients while implementing individualized care plans.
  • Founded Endoscopic Craniectomy, a less invasive treatment for infants with coronal synostosis.
  • Congenital heart surgery with UT Medicine for pediatric population.
  • Provided comprehensive asthma management to pediatric patients by assessing symptoms and coordinating care plans.
  • Delivered neurosurgery care, focusing on improving patient outcomes through specialized interventions.

RN-Shift Lead

Wilford Hall Medical Center Pediatric Clinic
San Antonio, TX
01.2012 - 05.2015
  • Coordinating and evaluating all aspects of clinical nursing practice for 16,000 beneficiaries and care of approximately 200 patients daily for the Air Force's largest pediatric clinic.
  • Led staff development initiatives, conducted training sessions, and facilitated nursing peer reviews to enhance clinical competencies.
  • Oversaw daily operations and workflow for pediatric care team, enhancing service delivery.: Provide oversight for two staff pediatricians, including ancillary staff.
  • Triage acutely ill patients to assess urgency and determine appropriate care plans.: Assessed and triaged acutely ill patients to prioritize care based on urgency in a clinical setting.
  • Case Management: Coordinate all referrals, DME equipment, physical, occupational, and speech therapy.
  • Coordinated referrals, durable medical equipment, and therapy services (physical, occupational, speech) to support comprehensive patient care.
  • Additional duties included Staff Development, Staff training and Nursing Peer Review.

RN

The North Central Baptist Hospital
San Antonio, TX
08.2011 - 01.2012
  • Provided overview of company operations and services: Provided care for children at The Children's Center
  • The key scope of service includes: taking care of patients with diagnoses such as: RSV, DKA, severe apnea, seizure disorders, ARDS, status asthmaticus, pneumonia, bronchiolitis, spontaneous pneumothorax, drug overdose, acute GI and genitourinary illnesses with IV therapy and/or surgery, sepsis who are hemodynamically unstable needing advance life support measures.
  • Provided support for the ED and Pediatric floor while leading charge nurse duties in the Pedi ICU.
  • The Children's Center

RN-Pediatric Acute Unit

Christus Santa Rosa-Westover Hills
San Antonio, TX
03.2010 - 07.2011
  • The scope of services includes taking care of patients with medical diagnoses such as: hyperbilirubinemia, acute GI and genitourinary illness with IV Therapy, and/or surgery, respiratory issues such as pneumonia, asthma, bronchitis, sepsis with stable vital signs.
  • Surgical cases include, but are not limited to, appendectomy, placement of PE tubes, tonsillectomy, closed reduction/relocation, herniorrhaphy and cholecystectomy.
  • Provided support across multiple areas including ED, Specialty Care Unit, Telemetry, and Maternal and Child unit.
  • Collaborated with core unit staff to open the unit and establish operational procedures.
  • Selected as Service Excellence Committee Member and served as campus writer for Nurse Publication, enhancing communication and staff engagement.

RN-H1N1 Clinic

Angel Staffing Agency
San Antonio, TX
12.2009 - 02.2010
  • Administered vaccines to grade school and middle school students in different school districts during the nationwide fight against H1N1.
  • Collaborated with school nurses, principals, pharmacists, and teachers to ensure effective vaccine distribution and communication.
  • Provided education to parents and students on vaccine safety and follow-up procedures.

RN Pediatric ICU

King Faisal Specialist Hospital and Research Center
Riyadh, KSA
04.2008 - 09.2009
  • The PICU provides care to patients from newborn to 14 years.
  • Provided critical care for patients requiring frequent observation and intervention, extensive life support measures, and sophisticated nursing and respiratory care.
  • Treated primary conditions including congenital heart diseases, hematology/oncology, immuno-compromised, metabolic disorders, pre and post-operative cardiac cases, and various pediatric surgeries.
  • Admitted PICU patients from emergency department, other nursing units, surgery areas, OR, or outlying hospitals via air and ground transport.

RN-IV Therapy Team

King Faisal Specialist Hospital and Research Center
Riyadh, KSA
02.2004 - 04.2008
  • The IV Specialty Services provided peripheral IV placement for patients of all ages throughout the hospital following department policy.
  • Care and Maintenance of all types of central venous catheters: Temporary, Tunneled, implanted such as Laboratory draws, Dressing Changes, Repairs, Problem Solving, De-clotting/Unblocking.
  • Performed frequent procedures, including phlebotomy during IV cannulation and venous access assessment for TPN, collaborating with TPN pharmacist, physician unit nurses, and families using the nursing process (APIE).
  • Evaluated product effectiveness for IV procedures., Provided recommendations for product usage and selection., Implemented quality improvement initiatives to enhance IV services..
  • Delivered comprehensive patient care in KFSH/RC, a large hospital with over 800 beds, managing diverse health conditions.
  • Conducted staff education on IV therapy best practices: Theory based Programs and Clinical Check Off.
  • Educated patients on device care and maintenance.: Device/ Insertion Procedures/ Care and Maintenance.

RN-C3, General Surgery

King Faisal Specialist Hospital and Research Center
Riyadh, KSA
07.2000 - 02.2004
  • The General Surgery Unit, C-3 (was 31 beds by then - now 38), provides nursing care to adult patients only, who require surgical intervention or investigation to finalize need for surgery through a surgical consult.
  • Performed major surgeries including gastrectomy, whipple procedure, cholecystectomy, hernia repair, esophagectomy, colon and rectum resections, splenectomy, liver resection, liver transplants, pancreatectomy, adrenalectomy, and various cancer surgeries.
  • Services provided for by the consultants and residents include diagnosis of cancer/ non-cancer conditions of endocrinology, colorectal, upper GI, hepatobiliary, liver transplant and trauma.

RN-LCB2-5th

University of the Philippines-Philippine General Hospital
Manila, Philippines
09.1993 - 06.2000
  • Provided an overview of hospital's reputation and services offered.
  • Managed care for medical surgical adult cases in a clinical setting.
  • Classified patients based on specific surgical procedures for efficient management.
  • Collaborated well with pharmacists, CNAs, interns, residents and consultants.
  • Contributed to a renowned teaching hospital in the Philippines that emphasized high-quality medical training.

Education

Bachelor of Science - Nursing

University of Santo Tomas
Manila, España, Philippines

MSN -

Capella University

Skills

  • Care coordination
  • Utilization management
  • Interqual collaboration
  • Patient transitions
  • Home care coordination
  • Care planning
  • Quality improvement
  • Quality improvement processes
  • Performance metrics
  • Regulatory compliance
  • Healthcare systems navigation
  • Multidisciplinary teamwork
  • Communication strategies
  • Critical thinking skills
  • Problem-solving
  • Conflict resolution
  • Ethical practice
  • Emotional intelligence
  • Leadership development
  • Performance metrics
  • Problem-solving

Achievement Highlights

  • Participated as team lead/resource in COVID Vaccination for the whole county and served the community when vaccination was initially available to the state (UH)
  • Maintained Care Coordination role with Pediatric inpatient AND stepped in to be Case Manager when Pediatric Inpatient Rehab was being built and being designed as part of Pediatric Inpatient service in University Hospital. Collaborated with PM&R re needs for ICD 10, IP rehab criteria in order to qualify for billing/insurance.
  • Functioned as Complex Case Manager in Childhood Cancer Survivorship Program only available in the county if not City and captured more than 300 patients during the pandemic. Inactive patients where re enrolled and clinic was reintegrated with the new EMR system: EPIC.
  • Finished Legal Nurse Consultant Training Course 04/20 during the pandemic
  • Rebuilt adolescent clinic, formulated policies and procedures, integration of women’s clinic to cater to adolescent needs. Complex care including pharmacy access, which required combining providers from both Air Force and Army (JBCC –Lackland AFB)
  • Functioned as infection control QI interim for hospital wide projects including CAUTI and CLABSI hand hygiene
  • Obtained CPN Certification and California RN license in 2016 to present
  • Functioned as Chair of the Quality Committee in Medication Safety. (UHS-JBCC)
  • Functioned as a Charge Nurse in Sky Tower Pediatric ICU (UHS-JBCC)
  • Volunteered to help formulate guidelines to enhance performance of pediatric nurses within the license scope (per the Texas Board of Nursing) when census dictates floating to non-cohort units. The purpose of this project is to provide clear guidelines and procedures for floating to other units that will ensure competent patient care and prevent liability issues. (NCBH)
  • Member of team involved in the planning, development and opening of the New Pediatric Unit in one of San Antonio’s most acclaimed hospitals; developed the initialization plan, designed the unit structure, collaborated in equipment selection and acquisition recommendations, room and front desk set-up, schedule structure, and all aspects of starting a new unit from the ground up. (CSR-WOH)
  • Handpicked to be the hospital’s delegate to write our input for the city-wide Nursing Journal. (CSR-WOH)
  • Started a unit project called “No Interruption Zone”, providing pro-active support for nurses to avoid medication errors. (CSR-WOH)
  • Selected by Department Head, to attend advanced training in Intravenous Therapy, and, Critical Care, preparatory to becoming a founding member of the first, hospital wide, IV Therapy Team, and later to the Pediatric ICU. (Riyadh, Saudi Arabia)
  • Record of exceptional performance as evidenced by consistent high marks and comment in all evaluations, and always being selected early to fulfill Charge Nurse and Preceptor duties.
  • Regular commendations from patients through Press-Ganey Surveys, and phone Satisfaction follow up calls.
  • Top 20 in the Philippine Nursing Board of License (1993)

Languages

Tagalog, English

References

Available upon request.

Associations And Certifications

  • Participated as team lead/resource in COVID Vaccination for the whole county and served the community when vaccination was initially available to the state (UH)
  • Maintained Care Coordination role with Pediatric inpatient AND stepped in to be Case Manager when Pediatric Inpatient Rehab was being built and being designed as part of Pediatric Inpatient service in University Hospital. Collaborated with PM&R re needs for ICD 10, IP rehab criteria in order to qualify for billing/insurance.
  • Functioned as Complex Case Manager in Childhood Cancer Survivorship Program only available in the county if not City and captured more than 300 patients during the pandemic. Inactive patients where re enrolled and clinic was reintegrated with the new EMR system: EPIC.
  • Finished Legal Nurse Consultant Training Course 04/20 during the pandemic
  • Rebuilt adolescent clinic, formulated policies and procedures, integration of women’s clinic to cater to adolescent needs. Complex care including pharmacy access, which required combining providers from both Air Force and Army (JBCC –Lackland AFB)
  • Functioned as infection control QI interim for hospital wide projects including CAUTI and CLABSI hand hygiene
  • Obtained CPN Certification and California RN license in 2016 to present
  • Functioned as Chair of the Quality Committee in Medication Safety. (UHS-JBCC)
  • Functioned as a Charge Nurse in Sky Tower Pediatric ICU (UHS-JBCC)
  • Volunteered to help formulate guidelines to enhance performance of pediatric nurses within the license scope (per the Texas Board of Nursing) when census dictates floating to non-cohort units. The purpose of this project is to provide clear guidelines and procedures for floating to other units that will ensure competent patient care and prevent liability issues. (NCBH)
  • Member of team involved in the planning, development and opening of the New Pediatric Unit in one of San Antonio’s most acclaimed hospitals; developed the initialization plan, designed the unit structure, collaborated in equipment selection and acquisition recommendations, room and front desk set-up, schedule structure, and all aspects of starting a new unit from the ground up. (CSR-WOH)
  • Handpicked to be the hospital’s delegate to write our input for the city-wide Nursing Journal. (CSR-WOH)
  • Started a unit project called “No Interruption Zone”, providing pro-active support for nurses to avoid medication errors. (CSR-WOH)
  • Selected by Department Head, to attend advanced training in Intravenous Therapy, and, Critical Care, preparatory to becoming a founding member of the first, hospital wide, IV Therapy Team, and later to the Pediatric ICU. (Riyadh, Saudi Arabia)
  • Record of exceptional performance as evidenced by consistent high marks and comment in all evaluations, and always being selected early to fulfill Charge Nurse and Preceptor duties.
  • Regular commendations from patients through Press-Ganey Surveys, and phone Satisfaction follow up calls.
  • Top 20 in the Philippine Nursing Board of License (1993)

Timeline

Nurse Care Coordinator

Texas Children's Hospital
10.2023 - Current

Nurse Case Manager

Methodist Children’s Hospital
08.2021 - 10.2023

RN Complex Case Manager

University Health Systems
06.2013 - 08.2021

RN-Shift Lead

Wilford Hall Medical Center Pediatric Clinic
01.2012 - 05.2015

RN

The North Central Baptist Hospital
08.2011 - 01.2012

RN-Pediatric Acute Unit

Christus Santa Rosa-Westover Hills
03.2010 - 07.2011

RN-H1N1 Clinic

Angel Staffing Agency
12.2009 - 02.2010

RN Pediatric ICU

King Faisal Specialist Hospital and Research Center
04.2008 - 09.2009

RN-IV Therapy Team

King Faisal Specialist Hospital and Research Center
02.2004 - 04.2008

RN-C3, General Surgery

King Faisal Specialist Hospital and Research Center
07.2000 - 02.2004

RN-LCB2-5th

University of the Philippines-Philippine General Hospital
09.1993 - 06.2000

Bachelor of Science - Nursing

University of Santo Tomas

MSN -

Capella University
MARIE CHARMAINE SIOSON