Hi, I’m
Marie Elza B. Chauvet
Administration
Margate,FL
Summary
Professional with rich background in customer service and administration, bringing strong focus on effective communication and organizational skills.
Highly trustworthy with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Respected for positive attitude, dependability, and commitment to enhancing operational efficiency.
Overview
29
years of professional experience
Work History
Bisazza North America
Customer Service Administrative Assistant
07.2022 - Current
Job overview
- Answer incoming calls, emails, and handle routine customer concerns.
- Execute all necessary steps required to promote the Bisazza experience, including promotional requests, providing price quotations, assist with order processing, tracking and follow-up, coordination on customer jobs and artistic projects.
- Provide information as it pertains to different product lines and general installation information,
- Provide administrative support to the customer service team.
- Consult with designers, architects and installers/contractors on residential and commercial projects.
- Maintain accurate records and documentation related to customer interaction.
- Maintain a working relationship with internal customers, sales representative and other related departments (i.e Accounting, logistics/sampling, shipping, BDS design, Italy Headquarters and NY Flagship Stores personnel.
Brenda D. Forman, Broward County Clerk of Circuit
Senior Front Counter
01.2022 - 04.2022
Job overview
- Respond to public inquiries and requests for documents.
- Receive and process fees.
- Input data to standard office and division forms.
- Organizes documentation and file documents in designated order.
- Daily processing of complaints filed online.
- Provide case filing and updating assistance to the public.
REMX | Brenda D. Forman, Clerk of Courts
Senior Front Counter
07.2021 - 12.2021
Job overview
- Respond to public inquiries and requests for documents.
- Receive and process fees.
- Input data to standard office and division forms.
- Organizes documentation and file documents in designated order.
- Daily processing of complaints filed online.
- Provide case filing and updating assistance to the public.
Novamat Motors S.A( HAOJIN)
Warehouse Manager
02.2010 - 04.2019
Job overview
- Supervision of the Warehouse, Employees.
- Supervise receiving, shipping, and inventory of products.
- Supervise fulfillment and sorting of customer orders efficiently and correctly.
- Coordinate Logistics, coach team members.
- Coordinate the delivery of the out-of-town sales with the Outside Sales agents.
- Ensure the warehouse facility, equipment, and vehicles are in good working order.
- Customer Service, Sales and Marketing Strategies, ordering supplies.
- Preparation of Monthly reports.
- Interaction with the Salesman and Showroom.
- Interaction with the Accounting Department, the Administration and the Board of Directors.
- Payment & Reconciliation of Monthly invoices.
- Other related office and managerial duties as required.
Caribbean Canadian Chemical CO.(4C Laboratories)
Purchasing Manager
07.2009 - 01.2010
Job overview
- Supervision of the Department & Logistic.
- Purchases of Raw Material & Product Packaging for the Pharmaceutical Laboratory.
- Ordering Office Supplies & Equipment. Any Purchase in general relating to the good functioning of the company.
- Preparation of Monthly reports.
- Interaction with the Accounting Dept.
- Interaction with Local Merchant & International suppliers.
- Payment & Reconciliation of Monthly invoices
N.Acra Fils & Co.
Credit Manager
10.2008 - 06.2009
Sogecarte/Sogebank
Chargeback Officer & Fraud Analyst (Risk Dept)
07.2004 - 10.2008
Unicarte/Unibank
Chargeback Controller/ Data Entry Supervisor
12.2001 - 07.2004
Bureau Plus
Store Manager
02.1996 - 11.2001
Education
Miami International University of Art & Design (Former IFAC) Miami, FL
Associate of Arts from Fashion Merchandising
Centre De Formation Ezechiel 37MOnline, Paris, France
Certificate from Pastoral Formation
Inlingua, P.R School of LanguagesGuaynabo, Puerto-Rico
Certificate from English- Spanish
Skills
- Organization
- Attention to detail
- Problem-solving aptitude
- Customer service
- Administrative background
- Office management
- Multitasking Abilities
- Teamwork and collaboration
- Microsoft office
- Office administration
- Adaptability and flexibility
- Effective communication
Languages
French
Native or Bilingual
Creole
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Interests
- Personal Development and Self-Improvement
- Cooking
- Reading
- Spending quality time with Family & Friends.
- I enjoy helping others and participate in various activities at church
- I love to share the gospel and win souls for Christ.If I were to teach a class on one thing it would be the Bible, sharing the message of Jesus Christ and encourage others to embrace faith.
Timeline
Customer Service Administrative Assistant
Bisazza North America
07.2022 - Current
Senior Front Counter
Brenda D. Forman, Broward County Clerk of Circuit
01.2022 - 04.2022
Senior Front Counter
REMX | Brenda D. Forman, Clerk of Courts
07.2021 - 12.2021
Warehouse Manager
Novamat Motors S.A( HAOJIN)
02.2010 - 04.2019
Purchasing Manager
Caribbean Canadian Chemical CO.(4C Laboratories)
07.2009 - 01.2010
Credit Manager
N.Acra Fils & Co.
10.2008 - 06.2009
Chargeback Officer & Fraud Analyst (Risk Dept)
Sogecarte/Sogebank
07.2004 - 10.2008
Chargeback Controller/ Data Entry Supervisor
Unicarte/Unibank
12.2001 - 07.2004
Store Manager
Bureau Plus
02.1996 - 11.2001
Miami International University of Art & Design
Associate of Arts from Fashion Merchandising
Centre De Formation Ezechiel 37M
Certificate from Pastoral Formation
Inlingua, P.R School of Languages
Certificate from English- Spanish
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