Detail-oriented professional with expertise in patient care and customer service. Proven ability to collaborate effectively and adapt to changing environments. Committed to ensuring high-quality documentation and efficient production processes.
Overview
6
6
years of professional experience
Work History
Processor/Quality Auditor
Tigerpoly Manufacturing
Grove City
01.2025 - 05.2025
Assisted in assembling products according to specifications and guidelines.
Maintained a clean and organized workspace to enhance efficiency.
Collaborated with team members to meet daily production goals.
Documented production activities accurately for record-keeping purposes.
Pick/Packer Associate
MSC Industrial Supply
Columbus
08.2023 - 12.2024
Pack products accurately for shipment to ensure timely delivery.
Inspect items for quality and damage before packing.
Collaborate with team members to meet daily packing goals.
Follow safety protocols and guidelines during packing operations.
Responded quickly to any changes in production schedules or requests from supervisors.
Customer Service Representative
DK Express
Grove City
03.2021 - 05.2023
Assisted customers with product inquiries and service-related issues.
Utilized CRM software to track customer interactions and feedback.
Maintained accurate records of customer transactions and communications.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Breakpack Order Filler
walmart distrubition center
Grove City
02.2019 - 06.2021
Selected items accurately based on order specifications.
Operated warehouse equipment following safety protocols.
Reported discrepancies and issues to supervisors promptly.
Worked closely with production staff to coordinate efficient workflow throughout the warehouse.
Education
Graduate Certificate - Medical Assistant
Houston Medical Assistant School
Cypress, TX
01-2026
Associate of Science - Phlebotomy
The Ohio School of Phlebotomy
Columbus, OH
06-2017
Associate of Applied Science - Licenced Practical Nurse
Faubours Technical School
Montreal, Qc
06-2015
Skills
Patient care
Medical terminology
Phlebotomy techniques
Customer service
Team collaboration
Attention to detail
Recordkeeping expertise
Safety protocols
Languages
English
Full Professional
French
Native/ Bilingual
creole
Native/ Bilingual
References
References available upon request.
Timeline
Processor/Quality Auditor
Tigerpoly Manufacturing
01.2025 - 05.2025
Pick/Packer Associate
MSC Industrial Supply
08.2023 - 12.2024
Customer Service Representative
DK Express
03.2021 - 05.2023
Breakpack Order Filler
walmart distrubition center
02.2019 - 06.2021
Graduate Certificate - Medical Assistant
Houston Medical Assistant School
Associate of Science - Phlebotomy
The Ohio School of Phlebotomy
Associate of Applied Science - Licenced Practical Nurse