I am an economics and finance student, motivated to learn and develop professional skills. I am organized, adaptable, and eager to gain hands-on experience in a supportive team environment
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Insider
Domino’s
Germantown, Maryland
05.2025 - Current
Assisted customers in person and by phone; took and processed orders accurately.
Prepared food according to company quality and safety standards.
Handled cash and card payments and balanced the register at closing.
Coordinated with delivery drivers and kitchen staff to ensure timely service.
Managed high-volume rush periods while maintaining customer satisfaction.
Sales Associate
Marshalls
Washington, District of Columbia
12.2024 - 04.2025
Assisted customers with product selection and in-store inquiries.
Received, unpacked, and sorted incoming merchandise deliveries.
Stocked, organized, and restocked shelves to maintain a clean and attractive store environment.
Set up visual displays according to company merchandising guidelines.
Maintained fitting rooms and sales floor areas and supported general store maintenance.
Leasing Operations Assistant
NSIA
Côte d’ivoire
04.2024 - 10.2024
Provided customer service and information to clients, partners, and sales representatives.
Reviewed corporate and individual financing files and supporting documentation.
Prepared and issued leasing contracts using Amplitude software.
Drafted and processed contractual documents.
Processed supplier invoice payments and administrative records.
Monitored contract deadlines and followed up at contract completion.
Assistant to the Business Manager
UBA Bank
Côte d’ivoire
10.2022 - 10.2023
Prepared and reviewed credit files, ensuring compliance and reducing risk of non-repayment.
Verified and regularized account opening documentation (KYC/AML procedures).
Promoted and sold banking products and financial services to individual and small business clients.
Configured and activated prepaid and debit cards for customers.
Reported payment incidents to the UEMOA Payment Incident Central Registry (CIP).
Participated in marketing and sales campaigns to increase customer acquisition.
Prospected and onboarded new clients, including SMEs and retail customers.
Presented banking solutions tailored to customer financial needs.
Collected field information and prepared activity reports for management.
Education
Master’s Degree - Banking And Finance
Private International University of Abidjan
Côte D’ivoire, Abidjan , N/A
09.2021 - 06.2022
Bachelor’s Degree - Economics And Management
Private International University of Abidjan
Côte D’ivoire, Abidjan , N/A
09.2018 - 08.2021
Modern College of Divo
Côte D’ivoire, Divo, N/A
Skills
Customer Service and Communication
Financial and File Analysis
Teamwork and Interpersonal Skills
Microsoft Word and Excel
Problem-Solving and Organization
Affiliations
Organized material donations, including food and school supplies, to orphanages on two occasions in Côte d’Ivoire, demonstrating commitment to community service and helping others.