Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mariela Alvarado

Niles,IL

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Work History

Hostess/Server

Eggys Diner
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.

Hostess

Sapori Trattoria
  • Monitored dining area to assess server capacity and estimate wait times.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Hostess

Smoque Steak House
04.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

Psychology

Some College

High school diploma -

Resurrection College Prep
Chicago, IL
05.2020

Skills

  • Host/hostess experience (2 years)
  • Cash register operations
  • Order taking
  • Safe food handling
  • Phone orders
  • Payment transactions
  • Food handling and sanitization

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Hostess

Smoque Steak House
04.2023 - Current

Hostess/Server

Eggys Diner

Hostess

Sapori Trattoria

Psychology

Some College

High school diploma -

Resurrection College Prep
Mariela Alvarado