Mariela Contreras
Sunnyside,WA
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
KFC Restaurant
Sunnyside, Washington
10.2019 - 03.2025
- Achieved daily goals through effective collaboration with team members.
- Processed and stocked merchandise according to store policies.
- Maintained cleanliness and organization of work area throughout shifts.
- Participated in training sessions for new employees when needed.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Identified opportunities for process improvements within the department.
- Answered phone calls regarding inquiries about products or services.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Resolved customer issues promptly in a professional manner.
- Created detailed reports outlining project progress and results achieved.
- Developed positive customer relationships through friendly greeting and excellent service.
- Built and maintained working relationships with peers and upper management.
- Assisted customers with product selection and ordering process.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to achieve project milestones within set deadlines.
- Looked for ways to go above and beyond job requirements.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Student Teacher
Harriet Thompson Elementary School
Grandview, Washington
09.2023 - 11.2024
- Communicated regularly with school administrators regarding student progress.
- Developed individualized learning plans for each student based on their strengths and weaknesses.
- Monitored student behavior during class sessions and field trips.
- Created interactive presentations using multimedia resources such as videos, slideshows.
- Participated in professional development workshops and seminars related to education and teaching methods.
- Utilized data analysis techniques to track student achievement levels.
- Mentored and tutored students in a variety of educational topics.
- Participated in professional development activities related to teaching strategies.
- Facilitated group discussions among students on relevant topics.
- Encouraged positive relationships between students by promoting collaboration within groups.
- Conducted classroom observations to assess student performance.
- Evaluated student work, provided feedback, and tracked their progress over time.
- Developed deeper understanding of teaching strategies with increasing responsibility for student learning.
- Attended and contributed to staff meetings.
- Prepared visual aids, equipment, and classroom displays to foster learning.
- Led classroom instruction, engaging students through interactive learning methods.
- Assisted lead teacher in managing classroom behavior and maintaining a positive learning environment.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Prepared and graded subject tests for students.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Managed classroom procedures and organized resources to promote safety and learning.
- Observed lead teacher and provided constructive feedback for mutual professional growth.
- Facilitated class discussions to encourage critical thinking and class participation.
- Collaborated with lead teacher to adapt teaching strategies to meet diverse student needs.
- Organized and supervised class projects, field trips, and other experiential learning activities.
Practicum Student
Harriet Thompson Elementary School
Grandview, Washington
01.2023 - 02.2023
- Helped maintain applicant tracking systems and recruiting metrics.
- Completed assigned readings and homework, enhancing understanding of subject matter.
- Conducted research using academic journals and online databases for various papers.
- Managed time effectively to balance academic, extracurricular, and personal responsibilities.
- Prepared and delivered presentations on subject-specific topics.
Substitute Teacher
Grandview School District
Grandview, WA
10.2024 - Current
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Facilitated educational continuity by providing instruction and guidance to students during teacher absence.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
- Participated in professional development programs related to education topics.
- Adopted multiple pedagogical approaches featuring lectures, discussions, and audio-visual presentations.
- Supported special needs students by providing individual instruction as needed.
- Served as a mentor for new substitute teachers when necessary.
- Promoted a safe and secure atmosphere within the classroom setting.
- Monitored student progress throughout the day.
- Assisted with classroom management issues when needed.
- Encouraged positive behavior among students through effective communication techniques.
- Implemented school policies and procedures in the classroom.
- Adapted teaching methods to accommodate diverse learning styles.
- Integrated real-world examples to make learning relevant and engaging.
- Assessed student understanding through informal and formal methods.
- Implemented classroom rules to maintain order and discipline.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Documented attendance while overseeing attendance records during period as substitute.
Education
Bachelor of Arts - Elementary School Teaching
Heritage University
Toppenish, WA06-2024
Associate of Arts - Elementary Education
Yakima Valley Community College
Yakima, WA06-2022
State Initial Early Childhood Education - Early Childhood Care And Education
Yakima Valley Community College
Yakima, WA03-2022
High School Diploma -
Sunnyside High School
Sunnyside, WA06-2019
Skills
- Proficient in Spanish
- Bilingual communication skills
Effective interpersonal skills
Active listening
Clear presentation delivery - Positive attitude
- Money handling
- Task prioritization
- Sales expertise
- Attention to detail
- Following instructions
- Classroom management
- Individualized instruction
- Data analysis
- Curriculum development
- Child development
- Lesson planning
- Educational technology
- Team collaboration
- Customer service
- Decision-making capacity
Accomplishments
- Certification of Academic Achievement (Dean's List for High Honors)
- Perfect Attendance in High School
- High Honors in High School (GPA was 3.9 and was invited to a Honors party)
Languages
French
Limited
Affiliations
- Worked As a Substitute at Elementary Schools
- Tutored Special Needs Children/Lower level Students
- Involved in a club in Preparing Student Teachers at HU (Heritage University)
Certification
- Have a certification of Achievement in Early Childhood Education. (Earned in High School of Junior year)
Elizabeth Gonzalez
- Teacher Mentor and is a close friend.
- Contact Information: (509) 830-0469
- Email Address: Egonzalez2@gsd200.org
Diana Perez
- A close colleague of mine
- Contact information: (509) 305-4584
- Email Address: diana92296@yahoo.com
Meghan McCormick
- Teacher Mentor and Collegue
- Contact Information: (509) 481-3719
- Email Address: mccormick_m@heritage.edu
Cynthia Mujica
- Former Boss from KFC and collegue
- Contact Information: (509) 830-7565
Timeline
Substitute Teacher
Grandview School District
10.2024 - Current
Student Teacher
Harriet Thompson Elementary School
09.2023 - 11.2024
Practicum Student
Harriet Thompson Elementary School
01.2023 - 02.2023
Team Member
KFC Restaurant
10.2019 - 03.2025
Bachelor of Arts - Elementary School Teaching
Heritage University
Associate of Arts - Elementary Education
Yakima Valley Community College
State Initial Early Childhood Education - Early Childhood Care And Education
Yakima Valley Community College
High School Diploma -
Sunnyside High School