Reneea Lee
Celina,OH
Summary
Shift Supervisor at KFC Restaurant with a strong focus on customer service and team collaboration. Proven track record in training staff and resolving conflicts, and enhancing operational efficiency. Skilled in inventory management and cash handling, ensuring compliance with safety regulations while fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
Shift Lead Supervisor
KFC Restaurant
08.2021 - Current
- Supervised daily operations to ensure efficient service and adherence to KFC standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Executed accurate management of daily cash transactions, ensuring adherence to strict security protocols.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Manage and monitor inventory as well as implement management strategies, reducing waste and ensuring supply availability.
Team Member
SUBWAY®Restaurants
11.2020 - 08.2021
- Prepared and assembled food items following established safety and quality standards.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Maintained cleanliness of workstations and dining areas to promote a hygienic environment.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to optimize workflow during peak hours.
Education
No Degree - Industrial Maintenance
Apollo’s Career Center
Lima, OH07.2025
High School Diploma -
Ace Academy
Wapakoneta, OH02.2023
Skills
- Customer service focus
- Workplace safety
- Employee training
- Strategic thinking
- Team collaboration and leadership
- Conflict resolution
- Operations and time management
- Reliable, adaptive and flexible
Timeline
Shift Lead Supervisor
KFC Restaurant
08.2021 - Current
Team Member
SUBWAY®Restaurants
11.2020 - 08.2021
No Degree - Industrial Maintenance
Apollo’s Career Center
High School Diploma -
Ace Academy