Mariela Fligel
Hamburg,NJ
Summary
Demonstrated success in fostering positive learning environments and increasing parent involvement, contributing significantly to student achievement and classroom efficiency. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
16
16
years of professional experience
Work History
Paraprofessional
NYC Department of Education
PS 86x 2756 Reservoir Ave Bronx NY, 10468
02.2017 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Increased parent engagement in their children''s education by participating in parent-teacher conferences and providing regular updates on student progress.
- Helped teacher prepare instructional material and displays.
- Graded and provided feedback on assignments.
Sales Associate
Estee Lauder
New York, NY
09.2009 - 02.2017
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed inventory levels, coordinating stock replenishment to maintain optimal product availability.
- Trained new sales associates on product knowledge and company policies to enhance team performance.
- Utilized point-of-sale systems for accurate transaction processing and reporting.
- Analyzed customer feedback to identify trends and improve service delivery initiatives.
- Collaborated with management on promotional events to boost store traffic and revenue generation.
- Mentored junior sales staff, promoting skill development and enhancing team dynamics.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - Psychology
Lehman College of The City University of New York
The Bronx, NY05.2024
Associate of Arts - Early Childhood Education
Bronx Community College of The City University of New York
Bronx, NY07.2020
Skills
- Behavior Management
- Effective Communication
- Small Group and Individual Assistance
- Classroom Organization
- Classroom Management
- Teacher Support and Collaboration
Timeline
Paraprofessional
NYC Department of Education
02.2017 - Current
Sales Associate
Estee Lauder
09.2009 - 02.2017
Bachelor of Science - Psychology
Lehman College of The City University of New York
Associate of Arts - Early Childhood Education
Bronx Community College of The City University of New York