Summary
Overview
Work History
Education
Skills
Certification
Personal Information
COOK
Languages
Timeline
Generic

Mariela Fonseca

Raleigh,NC

Summary

Service-focused professional dedicated to providing positive customer experiences to promote loyalty and repeat business. Organize the optimal utilization of resources to manage expected operational needs. Sales leader with good judgment, good planning skills, and interpersonal communication strengths.
Customer-oriented with expertise focused on increasing revenue and expanding margin. Adaptable, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial vision, offering vision and motivational insight.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Package Handler

AMAZON
10.2020 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

General Manager

NICOMEDICA
11.2005 - 09.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Sales and Collection Specialist

BSN Medical De Venezuela
09.2001 - 10.2005

In my previous job at BSN Medical Venezuela, I stood out for being a valuable employee who put into practice all the knowledge acquired on planning and strategies to achieve the objectives (sales and collections,) I carried out the promotion, demonstration, induction and conferences of all the products and equipment that were in my charge. I managed to position all the rubles in my accounts, becoming one of the best in each company. My experience in effective communication is one of my valuable qualities.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Sales and Collection Specialist

Johnson &Johnson Medical de Venezuela de Venezuela
06.1992 - 07.2001
  • In my previous jobs at J&J Medical de Venezuela, I stood out for being a valuable employee who put into practice all the knowledge acquired on planning and strategies to achieve the objectives (sales and collections,) I carried out the promotion, demonstration, induction and conferences of all the products and equipment that were in my charge. I managed to position all the rubles in my accounts, becoming one of the best in each company. My experience in effective communication is one of my valuable qualities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Cosmetology And Dermocosmetry - Cosmetology

Instituto Nora, C.A.
Venezuela
01.2019

International Coaching With NLP - Health

SINERGIA
Venezuela
01.2018

Master's Degree in Unitary Reiki (I-II-III Levels) - Healt

Dawn of The Soul Holistic Center
Veneuela
01.2018

Time Management / Labor Productivity - Marketing

Center For Education And Business Development (CED
Venezuela
01.2005

Effective Sale - Marketing

Training, Development And Recruitment of Personnel
Venezuela
01.2004

Wound Management - Marketing

Worldwide Training
Venezuela
01.1999

Theoretical And Practical Plaster Workshop - Salud

Venezuelan Society of Technicians in Traumatology
Vnezuela
01.1998

Strategic Selling - Marketing

Johnson & Johnson Medical Venezuela
Venezuela
01.1997

Microsoft Office - Marketing

Corposistemas TEC, S.A. Training Management
Venezuela
01.1996

The Seven Habits of Highly Effective People - Marketing

Covey Leadership Center
Venezuela
01.1995

Microsoft Windows- Excel/MS-DOS Microcomputer. - Marketing

Technology Transfer Center (EDUTECH)
Venezuela
01.1994

Integrate Windows - Sales And Marketing Education

Comprehensive Professional Trainign (EPICA)
Venezuela
01.1993

Bachelor of Industrial Relations - Marketing

Instituto Universitario "José Antonio Sucre" 1.977-1.985, Liceo "José Ramón Yépez" 1.972-1.976
Venezuela
07.1995

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Team Leadership
  • Customer Relations
  • Customer Relationship Management
  • Staff Supervision
  • Motivation

Certification

  • Maestría en Reiki Unitario (I-II-III Niveles), 2018
  • Cosmetología, 02/01/2019
  • Dermocosmetria, 08/01/2019

Personal Information

  • Place of Birth: Maracaibo, Edo. Zulia
  • Nationality: Venezolana

COOK

I've been cooking since I was 10 years old, I had a restaurant in Venezuela and I was the Chef, I relax to create and try recipes.

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Package Handler

AMAZON
10.2020 - Current

General Manager

NICOMEDICA
11.2005 - 09.2019

Sales and Collection Specialist

BSN Medical De Venezuela
09.2001 - 10.2005

Sales and Collection Specialist

Johnson &Johnson Medical de Venezuela de Venezuela
06.1992 - 07.2001

Cosmetology And Dermocosmetry - Cosmetology

Instituto Nora, C.A.

International Coaching With NLP - Health

SINERGIA

Master's Degree in Unitary Reiki (I-II-III Levels) - Healt

Dawn of The Soul Holistic Center

Time Management / Labor Productivity - Marketing

Center For Education And Business Development (CED

Effective Sale - Marketing

Training, Development And Recruitment of Personnel

Wound Management - Marketing

Worldwide Training

Theoretical And Practical Plaster Workshop - Salud

Venezuelan Society of Technicians in Traumatology

Strategic Selling - Marketing

Johnson & Johnson Medical Venezuela

Microsoft Office - Marketing

Corposistemas TEC, S.A. Training Management

The Seven Habits of Highly Effective People - Marketing

Covey Leadership Center

Microsoft Windows- Excel/MS-DOS Microcomputer. - Marketing

Technology Transfer Center (EDUTECH)

Integrate Windows - Sales And Marketing Education

Comprehensive Professional Trainign (EPICA)

Bachelor of Industrial Relations - Marketing

Instituto Universitario "José Antonio Sucre" 1.977-1.985, Liceo "José Ramón Yépez" 1.972-1.976
Mariela Fonseca