Mariela Gomez
Escondido,CA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations.
Overview
3
3
years of professional experience
Work History
Cook, Barista, Cashier,
The Market At Hidden Meadows
Escondido , CA
08.2021 - 06.2024
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Food Waiter
Side Yard Public House
Escondido , CA
12.2022 - 06.2024
- Greeted customers and provided menus to guests.
- Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Replenished beverages throughout meal service as needed.
- Removed dirty dishes from tables in a prompt and efficient manner.
- Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
Education
High School Diploma -
Escondido High School
06-2024
Skills
- Customer Service
- Safe Food Handling
- Food assembly
- Beverage Preparation
- Coffee expertise
- Espresso machine operation
- Tea expertise
- Team Player
- Conversant in spanish
- FLUENT IN spanish
- Friendly and outgoing
- Team Leadership
- Cash Register Operation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food Waiter
Side Yard Public House
12.2022 - 06.2024
Cook, Barista, Cashier,
The Market At Hidden Meadows
08.2021 - 06.2024
High School Diploma -
Escondido High School
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