Highly organized Executive Administrative Aide with extensive experience in financial oversight and event management. Committed to fostering team collaboration and streamlining workflows, ensuring timely project execution and compliance with budgetary requirements.
Overview
26
26
years of professional experience
Work History
Executive Administrative Aide
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
06.2025 - Current
Supporting the OCOO and his direct reports
Coordinated correspondence and communication between executive leadership and staff to ensure alignment and clarity.
Coordinated group meetings and organized administrative tasks.
Acting as the primary “face” of the OCOO for many seeking assistance (i.e., understanding the work of the service area and how to route clients or others)
Managed financial transactions, ensuring timely processing of Oracle employee reimbursements.
Managed and reconciled P-Card transactions.
Purchased items and reviewed invoices according to established protocols.
Work closely with the Labor and Employee Relations Manager to handle private matters regarding various OHR memo requests
Tracked grant applications and their status to ensure timely follow-up. and routing for the service areas
Facilitated event logistics, selecting venues and preparing materials to support successful engagements.
Facilitated events that strengthened team collaboration and contributed to positive organizational culture.
Collaborated with team members to improve administrative processes and workflows.
Coordinated special projects from senior management, successfully meeting deadlines and enhancing project execution.
Office Services Coordinator
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
10.2023 - 06.2025
Develop, implement, and manage a system for accounts payable in SharePoint.
Managed financial transactions for accounts payable, receivable, and employee reimbursements, ensuring accuracy and timeliness.
Reviewed and approved P-card transactions, ensuring compliance and accuracy in financial reporting.
Monitored budget needs alongside the Budget supervisor and supported the Contract manager with the contract process.
Assisted in preparing annual budget and program benchmarks, contributing to financial planning and resource allocation.
Ensured integrity of databases and files for effective reporting.
Supported technical and administrative onboarding and exit processes, facilitating smooth transitions for employees.
Oversaw finance web-based programs to maintain secure and efficient data management.
Developed and implemented administrative policies and monitoring protocols, ensuring compliance and fidelity in reporting processes.
Office Services Coordinator
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
01.2013 - 10.2023
Coordinated ERP project with senior management, aligning project outcomes with departmental goals.
Develop, implement, and manage a system for requisitions and payments in Oracle EBS.
Developed and maintained comprehensive data system for ERP training materials and manuals, training team members for effective use.
Facilitated daily operations of the department, enhancing workflow and support for team members.
Supervise and monitor all contractor activities and budgetary needs in collaboration with Senior Budget Management staff.
Coordinated the county audit and budget projections process.
Developed and maintained a computerized inventory of all electronic equipment for the department.
Managed and reconciled P-card transactions.
Documented maintenance and emergency issues to ensure prompt attention and resolution.
Organized travel and hotel arrangements for chief and managers, ensuring seamless logistics for departmental activities.
Oversaw mailing list server to ensure effective departmental communication.
Facilitated onboarding and offboarding processes for new employees and contractors, streamlining transitions and ensuring compliance.
Coordinated management events and activities for the department.
Acting Senior Executive Aide
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
08.2018 - 02.2019
Met daily with the Director to review daily urgent matters requested by the Executive Office.
Managed incoming County Executive correspondence, ensuring timely responses and adherence to departmental protocols.
Coordinated calendar invites for the director to streamline scheduling and enhance meeting organization.
Schedule pre-briefings w/internal team members, which included developing briefing materials before all meetings and pre-briefings.
Coordinated local and non-local travel arrangements for the director, ensuring efficient scheduling and compliance with county policies.
Updated the Director's travel spreadsheet log.
Prepared materials for the director's Council GO session pre-briefings.
Coordinated delegation visits in conjunction with the County Executive Office.
Coordinated meetings, focus groups, conferences, and review position papers for the department.
Planned and managed annual departmental Giving Campaign and Winter Business meeting events, enhancing community engagement and departmental visibility.
Coordinated details for quarterly Information Policy Advisory Committee meetings, including detailed minute-taking to support effective follow-up and decision-making.
Follow-up with outside vendors on requests for meetings with the director.
Reviewed and organized director's emails and archives.
Type daily memos for the department.
Assumed additional responsibilities to ensure continuity of departmental functions.
Office Services Coordinator
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
03.2006 - 12.2012
Coordinated day-to-day operations, customer service, and human resources needs for Ride On division, ensuring smooth functionality and effective support.
Coordinated employee recruitment events for department, enhancing outreach to attract qualified candidates.
Coordinated, scheduled, and updated calendars for all departmental meetings and special events.
Functioned as an interdepartmental liaison, promoting timely and effective communication within and outside the organization.
Managed community feedback and complaints to enhance public relations. and applied conflict resolution skills.
Coordinated union meetings and facilitated discussions regarding bus operator disciplinary issues.
Facilitated planning, organizing, and promotion of special projects (Adopt a Road, Storm Drain Marking, Keep Montgomery Beautiful) and grants programs, increasing community engagement and departmental visibility.
Monitored department activities to confirm timely completion.
Executed a data collection process for monthly report preparation.
Designed, created, and distributed all Community Outreach Program promotional materials.
Managed the department’s online presence (website) and newsletters.
Provided management support for the department.
Filled in for one year (2009-2010) as the Executive Administrative Aide for the Director’s office.
Principal Administrative Aide
MONTGOMERY COUNTY GOVERNMENT
Rockville, USA
08.2000 - 03.2006
Coordinated daily operations for department, optimizing workflow and supporting team activities.
Responded to citizen complaints and issues, providing timely resolutions and improving departmental responsiveness.
Addressed customer service inquiries and resolved issues for Division of Solid Waste Services call center, enhancing citizen satisfaction.
Maintained department website functionality, enhancing user access to essential resources.
Compiled data and generated reports for department, facilitating informed decision-making.
Prepared and processed all financial tasks through the county’s customized financial management system.
Processed annual licenses for trash and recycling haulers.
Education
Bachelor of Arts - Business Administration
Strayer University
Rockville, MD
Associate of Art - Business Administration
Strayer University
Rockville, MD
Skills
Administrative Coordination
Document management
Travel management
Event management
Budget support
Expense Tracking
Budget Monitoring
Internal and external communication
Customer Relations
Microsoft Office Suite
Outlook 365
Microsoft Teams
Oracle EBS
Siebel
BASIS
Business intelligence
Strategic Planning/Analysis
Problem-solving
Organizational Skills
Presentation Skills
Employee Support
Confidential information
Event management
Summary Of Qualifications - Areas Of Expertise
High-Level Management Skills
Strategic Planning/Analysis
Bilingual (English/Spanish)
Confidential Matters
Human Resources liaison
Support the manager with budget preparation
Problem Resolution
Organizational Skills
Communication (Internal/External)
Customer Relations
Document Management
Presentation Skills
Computer Skills: Microsoft Office Suite, TRUMBA (web event calendar), Oracle EBS, Siebel, BASIS, BI, Teams, and Outlook 365.