MARIELA RAMIREZ
Garland,TX
Summary
Dedicated professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality services and support. Blending strong analytical and communication skills to identify and address individual needs of clients, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycle, overseeing efforts of teams across high-traffic retail environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Metro By T-Mobile
Garland, TX
03.2019 - Current
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Associate Beauty Consultant
Beauty Supply
Richardson, TX
12.2015 - 01.2019
- Help customers find the correct products for hair, nails, and makeup.
- Help restocking inventory.
- Add new inventory on computer and updating old inventory.
- Direct new employees on their next tasks and lead them to achieving better training.
Waitress
Hermanos Cruz Barbacoa Estilo Ixmiquilpan Hgo
Garland, TX
03.2015 - 06.2015
- Take orders from customers.
- Take the order slip to kitchen staff.
- Deliver the food to waiting customer.
- Make sure customers are satisfied at all times and take action to improve any inconvenience.
- Deliver the bill to the customer towards the end of their meal.
Education
High School Diploma - undefined
Sachse High School
Skills
- Detail Oriented
- Active Listening
- Active Learning
- Time Management
- Bilingual
- Judgement and Decision Making
- Computers and Electronics
- Electronics
- Inventory
- Listening
- Communication skills
- Multi-tasking strength
Timeline
Sales Associate
Metro By T-Mobile
03.2019 - Current
Sales Associate Beauty Consultant
Beauty Supply
12.2015 - 01.2019
Waitress
Hermanos Cruz Barbacoa Estilo Ixmiquilpan Hgo
03.2015 - 06.2015
High School Diploma - undefined
Sachse High School
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