Mariela Reveles
Hereford
Summary
Adept at navigating high-pressure environments, I excelled in customer satisfaction and financial advisement at First Convenience Bank Texas. Leveraging skills in fraud prevention and maintaining a professional appearance, I boosted sales through expert financial services, including loan processing. My positive attitude and proficiency in transaction processing have consistently enhanced customer service standards.
Overview
3
3
years of professional experience
Work History
Personal Banker
First Convenience Bank Texas
05.2024 - Current
Conducted teller transactions, processed credit card applications, and facilitated auto loan applications. Also, did money order and western union transactions. I have experience in training other bankers in selling and teller transactions. I do have sales experience and experience in customer service.
Waitress
Parsons Steakhouse
06.2022 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Dimmitt High School
Dimmitt, TX05.2022
Skills
- Branch operations
- Customer service
- Customer satisfaction
- Positive attitude
- Cash handling
- Fraud prevention
- Banking policies and procedures
- Financial advising
- Account maintenance
- Loans
- Financial services
- Opportunity identification
- Loan processing
- Transaction processing
- Professional appearance
- Financial advisement
- Portfolio assessment
- Language fluency
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Banker
First Convenience Bank Texas
05.2024 - Current
Waitress
Parsons Steakhouse
06.2022 - 05.2024
High School Diploma -
Dimmitt High School
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