Mariela Rodriguez- Lopez
Bellevue,NE
Summary
To enter workforce to resume providing the work skills that will benefit a company. To prove the skills previously learned and continue to grow as an employee and as a individual.
Overview
2
2
years of professional experience
Work History
CSR
Paycheck Advance
Omaha, NE
02.2018 - 01.2019
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Processed orders, forms, and applications.
- Followed up with customers to ensure their satisfaction.
- Maintaining a clean and organized area
Packer Operator
Airline Plastics
Omaha, NE
08.2017 - 12.2017
- Inspected and loaded products into containers for shipment.
- Operated automated packaging machinery to package goods according to customer specifications.
- Stacked boxes onto pallets and shrink-wrapped them for shipping.
- Ensured compliance with quality assurance standards throughout the packing process.
Host, Waitress
Mr. Stir Fry
Sioux City, IA
02.2017 - 07.2017
- Greeted guests upon arrival.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
Receptionist
Edwards Mitsubishi
Bellevue, NE
08.2016 - 11.2016
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
High School Diploma -
West High School
Sioux City, IA05-2015
Skills
- Bilingual (Spanish and English)
- Costumer service
- Quick leaner
- Enthusiastic personality
- Organization skills
- Multitasking and prioritization
- Microsoft Office
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
CSR
Paycheck Advance
02.2018 - 01.2019
Packer Operator
Airline Plastics
08.2017 - 12.2017
Host, Waitress
Mr. Stir Fry
02.2017 - 07.2017
Receptionist
Edwards Mitsubishi
08.2016 - 11.2016
High School Diploma -
West High School