Mariela Roman
Davie,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Campus Monitor
Broward County Public Schools
08.2019 - Current
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Enhanced campus safety by patrolling school grounds and monitoring student behavior.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Event Services
Arena Operating Company, LTD
10.2018 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Collaborated with security personnel to ensure the safety and well-being of all guests during events.
- Consistently met punctuality requirements, arriving on time for shifts and ensuring readiness to perform all ushering duties effectively.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Participated in pre-event briefings, staying informed about specific event requirements and expectations.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Strengthened teamwork abilities by collaborating effectively with fellow ushers to meet event goals and objectives successfully.
Patient Service Representative
Riverchase Dermatology And Cosmetic Surgery P.A.
09.2017 - 08.2019
- Strictly follow all federal and state guidelines for release of information
- Complete registration quickly and cordially for all new patients.
- Greeted and assisted patients with check-in procedures.
- Managed patient registration process, confirming data accuracy and completeness.
- Verified insurance eligibility and coverage for patients.
- Balanced deposits and credit card payments each day.
Registrar
Tactical Management Inc.
08.2015 - 09.2017
- Scan paper charts in the EMR (Electronic Medical Records) system
- Demonstrate knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Patient Service Representative
Crystal Run Healthcare Middletown
03.2012 - 06.2015
- Confirmed patient information, collect copays and verified insurance
- Strictly followed all federal and state guidelines for release of information
- Completed registration quickly and cordially for all new patients.
Education
Associate of Applied Science - Nursing
Rockland Community College
01.2003
High School Diploma -
Christopher Columbus High School
01.1994
Skills
- Excellent Communication skills
- Professional and mature
- Strong work ethics
- Security camera monitoring
- School safety
- Attentive and Observant
- Crowd Management
- Venue navigation
- Quality Assurance
- Policy Enforcement
Timeline
Campus Monitor
Broward County Public Schools
08.2019 - Current
Event Services
Arena Operating Company, LTD
10.2018 - Current
Patient Service Representative
Riverchase Dermatology And Cosmetic Surgery P.A.
09.2017 - 08.2019
Registrar
Tactical Management Inc.
08.2015 - 09.2017
Patient Service Representative
Crystal Run Healthcare Middletown
03.2012 - 06.2015
Associate of Applied Science - Nursing
Rockland Community College
High School Diploma -
Christopher Columbus High School
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