Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariela Torres

Yonkers,NY

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

2
2
years of professional experience

Work History

Receiving Associate

Lowes Home Improvment
Yonkers, NY
11.2024 - Current
  • Unloading delivery truck

Customer Service Cashier

Lowes Home Improvment
Yonkers, New York
05.2024 - Current
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Operated cash registers to process payments for goods and services.
  • Addressed customer questions and concerns regarding products and services.

Customer Service Executive

CH Martin
Yonkers, NY
08.2023 - 10.2024
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong relationships with customers by providing knowledgeable advice on products and services.

Assistant

Sweeney Law
Yonkers, NY
09.2022 - 08.2023
  • Gathered and sorted data for reports and files.
  • Entered data into databases accurately and efficiently.
  • Handled confidential information with discretion and integrity.
  • Performed accounting or financial analysis.

Education

Associate of Arts - Social Sciences

Westchester Community College
Valhalla, NY
05-2023

Skills

  • Customer relationship management
  • Problem solving
  • Effective communication
  • Time management
  • Reliability and punctuality
  • Cash register operation

Timeline

Receiving Associate

Lowes Home Improvment
11.2024 - Current

Customer Service Cashier

Lowes Home Improvment
05.2024 - Current

Customer Service Executive

CH Martin
08.2023 - 10.2024

Assistant

Sweeney Law
09.2022 - 08.2023

Associate of Arts - Social Sciences

Westchester Community College
Mariela Torres