MARIELIS ALMONTE
Lawrenceville
Summary
Bilingual (English and Spanish) professional with experience in administrative support, customer service, and technology-driven roles. Proficient in Microsoft Excel and highly tech-savvy. Adept at handling diverse responsibilities in fast-paced environments while delivering exceptional results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Representative
USEYE
11.2024 - Current
- Provide full-time remote customer service for a leading eye care provider.
- Address customer inquiries and concerns with efficiency and professionalism.
- Maintain accurate records of interactions using company systems.
Administrative Assistant
Castro Law
08.2024 - 10.2024
- Supported daily operations in a busy law firm.
- Managed schedules, organized files, and facilitated communication between clients and attorneys.
- Utilized Microsoft Excel and other tools to track cases and ensure deadlines were met.
Retail Customer Service Associate
Canada Goose
08.2023 - 03.2024
Make Connections with Clients and customers while helping them have a great experience throughout the store and purchases . Meet monthly goals . Help assist with visuals .
Education
Associate of Science -
Gwinnett Technical College
Lawrenceville, GA08.2027
Skills
- Proficient in Microsoft Excel
- Tech-savvy with strong troubleshooting capabilities
- Fluent in Spanish (speaking, reading, writing)
- Excellent customer service and administrative support skills
Certification
- Life & Accident & Sickness Health Insurance Licensed
- USA
LANGUAGES
Spanish
English
Timeline
Customer Representative
USEYE
11.2024 - Current
Administrative Assistant
Castro Law
08.2024 - 10.2024
Retail Customer Service Associate
Canada Goose
08.2023 - 03.2024
Associate of Science -
Gwinnett Technical College