Mariella Ortega

Operating and maintaining artillery and missile systems, ensuring accurate targeting, conducting equipment checks, collaborating with team members, and following safety protocols. having to have skills in precision, attention to detail, and adherence to military procedures and maintaining physical fitness.

• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Collaborated with cross-functional teams to achieve project goals on time.
• Gained extensive knowledge in data entry, analysis and reporting.
• Attention to detail while completing assignments.

• Contacted police, fire and ambulance in emergency situations to coordinate proper response.
• Leveraged two-way radio or telephone to dispatch security officers or other personnel.
• Coordinated scheduled maintenance checks for security equipment, ensuring optimal functionality during critical moments.
• Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
• Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
• Responded to approximately 50 calls per day to execute service or requests for emergency and routine assistance.