Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Marielle Fernandes Moraes Salerno

San Clemente,CA
Marielle Fernandes Moraes Salerno

Summary

Self-motivated leader with extensive experience in team management and customer relations, excelling in conflict resolution and enhancing service delivery. Skilled in employee cross-training, developing strong company culture, and maintaining key relationships. Brings strong organizational, problem-solving, and communication skills to drive team performance and customer satisfaction. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
years of professional experience

Work History

Valisere

Boss
04.2020 - 08.2024

Job overview

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

UNIP
Brazil, IN

02.2005 - 12 2009

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Dependable and Responsible
  • Excellent Communication
  • Organizational Skills
  • Problem Resolution
  • Verbal Communication

Timeline

Boss

Valisere
04.2020 - 08.2024

UNIP

02.2005 - 12 2009
Marielle Fernandes Moraes Salerno