MARIEMMA MORA
Cape Coral,FL
Summary
Customer Service focused, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers. Searching to apply educational and work experience to optimally serve a company and facilitate career experience and growth.
Overview
15
15
years of professional experience
Work History
Sales Assistant
Mutual Of Omaha
02.2022 - Current
- Prepared loan applications and documents by gathering required information from customers.
- Input date into loan origination system accurately and timely.
- Checked applicant credit, personal references and employment histories.
- Conducted follow up emails with Loan Officers regarding outstanding documents needed for approval of their loans.
- Generated weekly pipeline updates for management team members.
- Worked with cross-functional teams to achieve goals.
House Manager
Scott G. Stephen
CHICAGO, IL
01.2019 - 02.2022
- Manage all financial and personal aspects of the Stephen Family
- Handle sensitive legal and financial information
- Procure and manages all upkeep and vendor management of multiple homes
- Provides invaluable general family support.
Bookkeeper
Fernando's Restaurant
CHICAGO, IL
01.2018 - 12.2018
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information
- Reviewed purchase documents and company receipts for reconciliation with statements.
Building Manager
Vagabond Properties, LLC
CHICAGO, IL
01.2013 - 12.2017
- Monitored facilities and identified maintenance and repair needs
- Supervised removal of snow and ice from outdoor areas, building entrances, exits and parking lots
- Collected rents, deposits, and payment of insurance premiums
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Collected and maintained careful records of rental payments.
Manager & Kitchen Helper
OH SUSHI
Miami, FL
10.2011 - 07.2012
- Managed customer relations
- Worked with the executive chef to determine menu items and pricing
- Assisted in business Marketing
- Ordered Supplies
- Dealt with all staff issues including work schedules
- Kept the restaurant in compliance with health and codes, etc.
Customer Service
MEDENVIOS HEALTHCARE
Miami, FL
02.2010 - 09.2011
- Managed inbound and outbound calls
- Assisted customers in activating their accounts and processed payments with Excel and other programs.
MANAGER
SPRINT XPRESS SUPER STORE
Miami Beach, FL
12.2008 - 01.2010
- Trained employees on additional job positions to maintain coverage of roles
- Greeted and encouraged feedback from customers to implement in-store operational changes.
Hostess
100% Natural Restaurant
Miami, Florida
09.2008 - 12.2008
- Helped servers with customers as well answer customer inquiries
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
LAW DIPLOMA -
UNIVERSITY oF ZULIA
High School Diploma -
Sto. Tomas De Aquino
Skills
- Customer services oriented
- Dedicated team player
- Fast learner
- Precise project management
- Fast paced performer
- Resourceful
- Database management expert
- Document Veirifcation
Languages
English
Professional
Spanish
Professional
Timeline
Sales Assistant
Mutual Of Omaha
02.2022 - Current
House Manager
Scott G. Stephen
01.2019 - 02.2022
Bookkeeper
Fernando's Restaurant
01.2018 - 12.2018
Building Manager
Vagabond Properties, LLC
01.2013 - 12.2017
Manager & Kitchen Helper
OH SUSHI
10.2011 - 07.2012
Customer Service
MEDENVIOS HEALTHCARE
02.2010 - 09.2011
MANAGER
SPRINT XPRESS SUPER STORE
12.2008 - 01.2010
Hostess
100% Natural Restaurant
09.2008 - 12.2008
LAW DIPLOMA -
UNIVERSITY oF ZULIA
High School Diploma -
Sto. Tomas De Aquino
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