Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

Marien Scott

Snellville,GA

Summary

Healthcare professional with extensive experience at Deloitte, specializing in AI-driven solutions and regulatory compliance. Expertise in stakeholder engagement and Agile methodologies enhances patient scheduling and operational efficiency. Proficient in data analytics and SQL, driving significant healthcare improvements and optimizing resource allocation.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Service Coordinator - Call Center

PT Solutions/TRC Staffing
Smyrna, GA
02.2025 - 03.2025
  • Enhanced patient scheduling operations by working with cross-functional teams.
    Ensured accurate documentation of patient information through verification of insurance details.
    Streamlined treatment scheduling processes to improve overall efficiency.
    Coordinated efforts to support the scheduling team with precise documentation.

Business Systems Analyst

Deloitte (CDC-Global Health Travel System)
Atlanta, GA
01.2024 - 05.2024
  • Collaborated with Product Owners and Developer teams to refine AI-driven user stories and test cases for the Global Health Travel System.
  • Maintained and documented applications' product features in Azure DevOps, ensuring regulatory compliance and stakeholder alignment.
  • Utilized Salesforce CRM and Power BI to deliver predictive dashboards that informed resource allocation decisions.
  • Lead Agile planning, backlog grooming, and sprint reviews to ensure the timely delivery of AI-based features.

Healthcare Analyst – Triage

Deloitte (Veterans Affairs)
Atlanta, GA
11.2022 - 11.2023
  • Analyzed healthcare triage workflows to identify AI-assisted scheduling improvements.
  • Delivered actionable recommendations through AI-based pattern recognition in patient interactions and call outcomes.
  • Supported the development of AI-driven reports for appointment forecasting and quality assurance.

Public Health Coordinator

CSRA CDC
Atlanta, GA
01.2014 - 04.2016
  • Conducted HIPAA compliance training and data security research.
  • Managed public health projects and developed SQL-based reports.

Pharmaceutical Compliance Analyst

Stericycle
Atlanta, GA
05.2011 - 10.2013
  • Audited compliance documents for DEA, OSHA, and EPA regulations.
  • Managed DOT compliance logs and pharmaceutical waste tracking.

Education

B.S. - Healthcare Management

Ashworth College
Norcross, GA

Diploma - Pharmacy Technician

Ashworth College
Norcross, GA

A.A. - Education

Georgia Military College
Milledgeville, GA

Skills

  • AI in healthcare
  • Regulatory compliance
  • User story refinement
  • Requirement gathering
  • Agile methodologies
  • Stakeholder engagement
  • JIRA
  • Azure DevOps
  • Backlog grooming
  • SOP development
  • SQL
  • Healthcare operations
  • Salesforce CRM
  • Patient scheduling
  • Ongoing client support
  • Excel
  • Pivot tables
  • VLOOKUP
  • Power BI
  • Salesforce
  • HIPAA compliance
  • Lucidchart
  • EHR/EMR systems
  • Claims processing
  • Medical coding
  • Medicaid and Medicare compliance
  • Commercial insurance
  • Accounts receivable
  • Insurance verification
  • Revenue cycle management
  • Telehealth
  • MDE4Vets
  • SeMoss
  • Lean Six Sigma
  • Healthcare management
  • Patient registration

Certification

  • AI in Healthcare, 2025
  • Lean Six Sigma White & Yellow Belt
  • Healthcare Revenue Cycle
  • Health Insurance & Terminology

Additional Information

Extensive experience in regulatory compliance, HIPAA, and AI-based healthcare analysis, Proven ability to translate AI/ML technical concepts into actionable business language, Strong collaboration with Product Owners, business sponsors, and end users to deliver AI-integrated solutions, Experience managing multiple priorities in high-compliance environments

References

References available upon request.

Timeline

Patient Service Coordinator - Call Center

PT Solutions/TRC Staffing
02.2025 - 03.2025

Business Systems Analyst

Deloitte (CDC-Global Health Travel System)
01.2024 - 05.2024

Healthcare Analyst – Triage

Deloitte (Veterans Affairs)
11.2022 - 11.2023

Public Health Coordinator

CSRA CDC
01.2014 - 04.2016

Pharmaceutical Compliance Analyst

Stericycle
05.2011 - 10.2013

B.S. - Healthcare Management

Ashworth College

Diploma - Pharmacy Technician

Ashworth College

A.A. - Education

Georgia Military College

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