Marie Sheidley Laveau Seide
Elmont,NY
Summary
- Driven and Certified Swing Manager with over three years of experience in the restaurant industry. Proficient in scheduling, training and overseeing employees and operations. Skills in managing both front- and back-end restaurant tasks. Eager to apply my expertise in a new role whether in logistics,medical assistant or continuing my career at Mcdonald's.
- Conscientious Healthcare professional Competent in organizing charts, preparing patient rooms,supporting diagnostic processes. Doing ekg's vital signs,phlebotomy,Autoclaving and sterilization,urinalysis,microsoft word,clinic skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Swing Manager
McDonald's
Cambria Heights
09.2020 - Current
- Managed employee performance to give guests accurate, efficient and personable service each and every time.
- Managed employee conflicts professionally, fostering a healthy work environment with open communication channels.
- Facilitated smooth transitions between shifts by thoroughly reviewing staffing plans and communicating any changes promptly to incoming managers.
- Developed daily goals for the team that aligned with overall business objectives, increasing productivity levels.
Medical Assistant Intern
Queens Cardiac Care
Queens Village, NY
03.2024 - 05.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Receptionist
Nassau BOCES
Freeport, NY
12.2020 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
No Degree -
Nassau Community College
Garden City, NYCertificate - Medical Assisting
Allen School - Jamaica
Jamaica, NY06.2024
Associate of Science - Business Administration
ASA College
Manhattan, NY02.2023
Skills
- Food Safety
- Operational Efficiency
- Health and Safety Regulations
- Employee Training
- Team Leadership
- Health and safety
- Reliable and Responsible
- Problem-Solving
Certification
- Licensed food safety
- Perfect attendance
- Crew training certificate
- Shift leadership
- Certified Manager
Languages
English
French
Timeline
Medical Assistant Intern
Queens Cardiac Care
03.2024 - 05.2024
Receptionist
Nassau BOCES
12.2020 - 08.2021
Certified Swing Manager
McDonald's
09.2020 - Current
No Degree -
Nassau Community College
Certificate - Medical Assisting
Allen School - Jamaica
Associate of Science - Business Administration
ASA College