Marietta Arafiles-Meints
Aldi USA
Williston
21
years of professional experience
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Work History
Assistant Store Manager
3 Years 7 Months- Supported daily operations by managing inventory levels and ensuring stock availability.
- Trained and mentored staff on company policies, enhancing team performance and customer service.
- Implemented merchandising strategies to optimize product placement and drive sales growth.
- Monitored store compliance with health and safety regulations, ensuring a safe shopping environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Night Shift Manager
1 Month- Responsible for
- Supervised night operations, ensuring adherence to safety protocols and company policies.
- Coordinated staff schedules and managed workforce allocation for optimal efficiency.
- Implemented process improvements, enhancing workflow and reducing operational delays.
- Trained new employees on standard operating procedures and safety regulations.
- Prepared materials for following shift.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Facilitated smooth shift transitions by effectively coordinating with day shift managers on crucial updates and handovers.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Assistant Store Director
17 Years 1 Month- Responsible for leading all departments and making sure everything is up, ready on time and running smoothly.
- Responsible for employees’ questions and concerns, following up on each department’s/employees needs.
- Provides best customer service
- Problem solving to make sure the customers are well taken care of, able to make decisions to best serve customers.
- Money handling
- Cash register experience. Able to jump in and help front end to get the customers checked out
- Scheduling and Payroll
- Able to follow display planners for Merchandising
- Leading and coaching employees to a successful daily operation.
Full time Cashier
12 Years 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and ensured compliance with cash handling procedures.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Group Leader
1 Year 8 Months- Supervised daily operations, ensuring compliance with childcare regulations and safety standards.
- Led team in developing engaging educational programs for diverse age groups.
- Implemented strategies to improve communication between parents and staff, increasing satisfaction rates.
- Evaluated program effectiveness through feedback and assessments, facilitating continuous improvement initiatives.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Courtesy clerk
2 Years 11 Months- Customer service
- Bagging groceries
- Retrieve carts
- Provide carry out service
- In house cleaning
Education
High School
- Graduated with honors
- GPA: 3.5 GPA
Skills
Strong interpersonal skills
Cash management
Analytical problem solving
Retail merchandising
Effective communication
Dedicated professional attitude
Basic software navigation skills
Essential math competencies
Client engagement
Inventory management
Retail management
Inventory control
Building professional relationships
Customer service expertise
LANGUAGES
English
Filipino (Tagalog)
Timeline
Assistant Store Manager
Aldi USA
11.2021 - 06.2025Read More
Night Shift Manager
Cupies (Racework enterprise)
09.2021 - 10.2021Read More
Group Leader
Kama’ Aina Kids Club
09.2016 - 05.2018Read More
Full time Cashier
Foodland
08.2007 - 03.2020Read More
Assistant Store Director
Foodland Supermarket Ltd.
09.2004 - 10.2021Read More
Courtesy clerk
Foodland
09.2004 - 08.2007Read More
King Kekaulike High School
High School
Read More