Summary
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Marietta Bowers

Las Vegas,NV
Marietta Bowers

Summary

Creative Bakery Manager looking to build upon skills and tackle new responsibilities. Over 3 years of experience in baking cakes and pastries. Extensive knowledge of all handcraft baking and food safety and sanitation standards

Friendly Bakery Manager adept at preparing delicious treats for a popular and busy bakery in Oceanside, CA. Excellent leadership skills and experience guiding baking staff in the production of quality goods. Familiarity with latest bakery equipment, baking accessories and ingredients.

Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized Overnight Support Manager with experience overseeing fulfillment of operations workloads during off-peak hours. Detail-oriented when handling staff coverage and business processes to meet organizational threshold and governmental safety expectations. Drove critical team collaboration to incorporate night-time objectives and performance within scope of nonstop operations environment. Knowledgeable handling of departmental reports and first-person assessments to maintain late-night worker efficiency.

Knowledgeable in effective problem-solving to address various needs of overnight operations.

Work History

Wal-Mart Supercenter

Bakery/Deli Department Manager
02.2019 - 10.2022

Job overview

  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Established performance goals and empowered bakers to exceed targets.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Developed unique events and special promotions to drive sales.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.

WALMART, Walmart

Overnight Support Manager
11.2020 - 04.2022

Job overview

  • Supervised promotional activities that were designed to drive sales and generate excitement.
  • Managed scheduling, workload assignments and coverage for night staff.
  • Oversaw internal support processes, compiling reports to track overnight worker efficiency.
  • Implemented new security measures that successfully reduced shrink within store.
  • Worked with store lead to determine overnight operations effectiveness in meeting overall group objectives.
  • Trained new associates and provided positive reinforcement when evaluating completed work.
  • Conducted in-person scenario assessments to manage compliance with overnight workload expectations and safety requirements.
  • Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
  • Processed and reviewed departmental reports to maintain compliance with nightly performance initiatives.
  • Coached employees through day-to-day work and complex problems.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Monitored employee and customer interactions to assess quality of service.
  • Tracked and documented metrics, and evaluated trends.

Walmart

Deli Stocker
01.2019 - 12.2020

Job overview

  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Recorded daily activities for inventory control.
  • Addressed customer complaints and requests by resolution or escalation.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.

Walmart

Lead Cake Decorator
05.2017 - 07.2019

Job overview

  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Managed material inventory and ordered new materials when needed.
  • Accurately packaged and priced each product according to [Company] pricing procedures.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Weighed, boxed and wrapped bakery products.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Carefully sculpted figurines, decorations and floral designs using fondant icing and hardened sugar.

Walmart

Bakery Associate
11.2015 - 10.2018

Job overview

  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Wrapped, boxed and weighed bakery department products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

Mira Costa College
Oceanside, CA

No Degree from Cultural Anthropology

University Overview

El Camino High School
Oceanside, CA

High School Diploma
06.2008

University Overview

Skills

  • Station Preparation
  • Employee Performance Evaluations
  • Health Code Compliance
  • Suggestive Selling
  • Anticipating Problems
  • Safe Work Practices
  • Stock Replenishment
  • Job Prioritizing
  • Customer Service
  • Behavior Identification
  • Industry Standards

Certification

  • Forklift Certified
  • Pallet Jack Certified
  • Sissorlift Certified

Interests

Interests

Special Affects Monster Movie makeup


Art  Nature

 

yoga


Currently joined a book club


Trying new foods


New experiences Staying busy



Timeline

Overnight Support Manager
WALMART, Walmart
11.2020 - 04.2022
Bakery/Deli Department Manager
Wal-Mart Supercenter
02.2019 - 10.2022
Deli Stocker
Walmart
01.2019 - 12.2020
Lead Cake Decorator
Walmart
05.2017 - 07.2019
Bakery Associate
Walmart
11.2015 - 10.2018
Mira Costa College
No Degree from Cultural Anthropology
El Camino High School
High School Diploma

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Marietta Bowers