Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Marie Pena

La Jolla,CA

Summary

Dedicated professional with a versatile skill set in hospitality, childcare, and guest services. As a Proficient Game Master, I excel in creating engaging experiences with a strong focus on attention to detail, guest satisfaction, and safety. My conflict resolution skills, time management, and ability to multitask ensure smooth and enjoyable interactions.

With experience as a Cheerful Hostess and as a non-profit worker, I am skilled in greeting and guiding guests, managing busy dining environments, scheduling reservations, and addressing guest needs with warmth and efficiency. My punctuality and energy are matched by a commitment to delivering top-tier service, even in high-pressure settings.

My time as a Receptionist has honed my organizational skills, allowing me to effectively manage schedules, maintain records, and prioritize tasks to support seamless operations.

In childcare, I am a Compassionate Babysitter, known for cultivating safe and stimulating environments for young children. I bring expertise in planning activities, preparing meals, and maintaining household order through light housekeeping. My strengths in communication, patience, and problem-solving enable me to adapt to the dynamic needs of families while prioritizing both fun and organization.

A motivated individual, I bring professionalism, enthusiasm, and a commitment to excellence in every role I undertake.

Overview

4
4
years of professional experience

Work History

Game Master

Escapology
San Diego, CA
09.2024 - Current
  • Used programming languages to develop game prototypes based on ideas from gaming designers.
  • Observed and listened to players to stay up to date on gameplay.
  • Developed strategies for improving customer satisfaction levels with existing products.
  • Educated guests on company, game, and safety rules.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Restaurant Hostess

Palominos MX
Mexicali B.C., Mexico
05.2022 - 06.2025
  • Accepted payments from guests for dine-in and take-out foods.
  • Took reservations from patrons by phone or online.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Greeted customers and escorted them to their tables.
  • I answered the phones right away to record and confirm reservations.

Babysitter

No Company was involved
Calexico, CA
02.2024 - 04.2024
  • Provided direct-care services for children of varying ages.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Took children to and from school and extra-curricular activities.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.

Receptionist

No Company Name
Mexicali B.C., Mexico
10.2021 - 12.2021
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled and confirmed appointments.

Education

Associate of Science - Pre-med

San Diego Mesa College
San Diego, CA
05-2031

High School Diploma -

Vincent Memorial Catholic Highschool
Calexico, CA
05-2024

Skills

  • Creative writing
  • Event planning
  • Attention to detail
  • Communication
  • Creativity
  • Organization

Languages

English
Professional
Spanish
Professional
French
Limited

Affiliations

  • Play piano and drums
  • Passion for writing
  • Enjoy math and sciences

Timeline

Game Master

Escapology
09.2024 - Current

Babysitter

No Company was involved
02.2024 - 04.2024

Restaurant Hostess

Palominos MX
05.2022 - 06.2025

Receptionist

No Company Name
10.2021 - 12.2021

Associate of Science - Pre-med

San Diego Mesa College

High School Diploma -

Vincent Memorial Catholic Highschool
Marie Pena