- Crafting and DIY Projects: Designing and selling handcrafted decoupage oyster shells through local boutiques and online platforms Instagram: The Oyster Chest
- Camping
- Active member of Pure Barre community, demonstrating commitment to health, discipline, and teamwork
Marie Stark
Macon,GA
Summary
Results driven benefits professional with extensive experience training both new and veteran field agents on technology, service workflows, and book‑of‑business management. Known for simplifying complex processes, improving organizational efficiency, and elevating field proficiency through hands‑on coaching and practical tools. Strengthens team performance by promoting consistent service standards, modernizing agent practices, and supporting long‑term client relationships
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Benefit Sales Executive
Health Planning Associates LLC
Warner Robins, GA
01.2024 - Current
- Designed and implemented onboarding and relationship management protocols resulting in a client retention rate improvement from 81% to 92%.
- Streamlined the benefits administration process, reducing client onboarding time by 30%, and cutting administrative costs by 15% through process automation.
- Serve as key consultative resource for large and mid-market employer groups, delivering compliance training, educating HR managers, and leading renewal negotiations.
District Sales Coordinator
Aflac
Macon, GA
04.2019 - 01.2024
- Managed and developed a high-performing team of 15 associates and brokers.
- Launched targeted market penetration initiatives, capturing new business in underrepresented sectors and improving cross-sell metrics by 35%
- Analyzed market trends to identify opportunities for revenue growth and strategic positioning.
- Developed training programs for new sales representatives, improving onboarding efficiency.
Worksite Benefits Advisor
Aflac (American Family Life Assurance Company)
Macon, GA
08.2011 - 04.2019
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Utilized multiple CRM software to track interactions and follow up on client inquiries.
- Strengthened client relationships with proactive communication and effective problem resolution.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Facilitated benefits enrollment processes for diverse employee populations.
- Strengthened industry knowledge through active participation in continuing education opportunities related to the trade.
Education
Bachelor of Science - Business Administration (BSBA), Fashion Merchandising
Bauder College
Atlanta, GASkills
- Client Relations & Consultative Selling
- Strategic Sales Growth & Renewal Negotiation
- Group Benefits Design & Administration
- Broker & Stakeholder Engagement
- Team Leadership & Staff Training
- Workflow Optimization & Digital Solutions
- Executive Presentations & Contract Negotiation
- CRM Software Proficiency
Certification
- Licensed Life, Accident & Sickness Agent (State of Georgia)
- Licensed Property and Casualty Agent (State of Georgia)
- Professional, Health Insurance Advanced Studies (PHIAS) Certification (AHIP)
- AFLAC New Associate Triple Crown Qualifier 2011- Fast Start, Triple Crown, Bronze Star, & Gold Star Qualifier
- AFLAC 2023 #3 District of the Year in Gross Production $1,638,254 Exceeding Quote 135.14%
- AFLAC 2023 Market & National Convention Qualifier
Interests
Timeline
Group Benefit Sales Executive
Health Planning Associates LLC
01.2024 - Current
District Sales Coordinator
Aflac
04.2019 - 01.2024
Worksite Benefits Advisor
Aflac (American Family Life Assurance Company)
08.2011 - 04.2019
Bachelor of Science - Business Administration (BSBA), Fashion Merchandising
Bauder College