Marifer Gonzalez
Gresham,OR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Substitute Educational Assistant
Edustaff
09.2024 - Current
- Provided support during classes, group lessons, and classroom activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
SUN Activity Leader
Metropolitan Family Services
02.2024 - 03.2024
- Organized and facilitated games, activities, and craft projects to keep children engaged in a fun learning environment.
- Supervised students during outdoor and indoor activities.
- Assisted with set up and clean up of activity areas.
Customer Service Representative
CashCo Financial Services
08.2020 - 12.2022
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education
High School Diploma -
Reynolds Learning Academy
07.2017
Skills
- Student Engagement
- Teacher Collaboration
- Supervising Student Activities
- Social Skills Development
- Positive Reinforcement
- Classroom support
Timeline
Substitute Educational Assistant
Edustaff
09.2024 - Current
SUN Activity Leader
Metropolitan Family Services
02.2024 - 03.2024
Customer Service Representative
CashCo Financial Services
08.2020 - 12.2022
High School Diploma -
Reynolds Learning Academy
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