Mariguel Méndez-Torres
Summary
Goal-oriented Teaching Assistant caring for students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
16
16
years of professional experience
Work History
Customer Service Associate
Sam's Club
Arecibo, Puerto Rico
01.2008 - 01.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided training and support to new associates to help provide high-quality customer service.
- Kept detailed records of customer interactions to track and resolve issues quickly.
Educational ASL Interpreter
Department Of Education Of Puerto Rico
S.U. Federico Degetau, Arecibo, Puerto Rico
11.2011 - 05.2013
- Facilitated communication between deaf or hard of hearing individuals and teachers, parents and school staff.
- Collaborated in planning meetings to better serve hard of hearing students in instructional settings.
- Interpreted conversations between foreign language-speaking student and others.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
ESOL Paraprofessional
Duval County Public School District
Timucuan Elementary
08.2017 - 06.2020
- Monitored student behavior in classes, cafeterias and on field trips for unsafe or rule-breaking concerns.
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Skilled at working independently and collaboratively in a team environment.
ESOL Paraprofessional
Duval County Public School District
Ortega Elementary
08.2022 - Current
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Monitored student behavior in classes, cafeteria and on field trips for unsafe or rule-breaking concerns.
Education
High School Diploma -
Escuela Vocacional Antonio Lucchetti
Arecibo, Puerto Rico05.1999
Skills
- De-Escalating and Resolving Conflicts
- Group Assistance
- Security Support
- Motivating and Inspiring Students
- Educational Settings
- Language Skills
- ESL
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
ESOL Paraprofessional
Duval County Public School District
08.2022 - Current
ESOL Paraprofessional
Duval County Public School District
08.2017 - 06.2020
Educational ASL Interpreter
Department Of Education Of Puerto Rico
11.2011 - 05.2013
Customer Service Associate
Sam's Club
01.2008 - 01.2010
High School Diploma -
Escuela Vocacional Antonio Lucchetti