MARII LAWRENCE
Warren,MI
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Premier Event Center. Proven ability to enhance guest engagement and streamline operations. Experienced in training staff and implementing efficient processes, ensuring high standards in both service and cleanliness. Proficient in operating machinery, driving productivity and quality.
Overview
7
7
years of professional experience
Work History
SERVER/Cleaning Assistant
PREMIER EVENT CENTER
Clinton Township, MI
08.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order processing and enhance service efficiency.
- Managed dining area cleanliness, promoting a welcoming atmosphere for guests.
- Trained new servers on menu knowledge and customer interaction techniques.
- Coordinated with event planners to deliver tailored dining experiences for special events.
- Assisted in scheduling team shifts, optimizing coverage during peak event periods.
Commercial Cleaner
DEL AND NOBLE CLEANING SERVICES LLC
Warren MI
02.2019 - Current
- Supervised daily cleaning operations, ensuring adherence to safety and sanitation standards.
- Trained new staff on effective cleaning techniques and equipment usage.
- Implemented streamlined cleaning processes, improving efficiency across team workflows.
- Conducted regular inspections to maintain high cleanliness standards in commercial facilities.
- Led training sessions focused on advanced cleaning methods and equipment maintenance.
Production/Machine Operator
Niagara Lasalle Steel Corp
Warren MI
11.2023 - 03.2025
- Operated production machinery, ensuring compliance with safety standards and quality control measures.
- Monitored equipment performance, identifying issues and executing timely repairs to minimize downtime.
- Collaborated with team members to optimize production processes, enhancing workflow efficiency.
- Driving HI-LO and Operating Crane.
Education
High School Diploma -
Achieve Detroit Academy
Detroit, MI06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Media Arts
- Guest engagement
- Music
Timeline
Production/Machine Operator
Niagara Lasalle Steel Corp
11.2023 - 03.2025
SERVER/Cleaning Assistant
PREMIER EVENT CENTER
08.2021 - Current
Commercial Cleaner
DEL AND NOBLE CLEANING SERVICES LLC
02.2019 - Current
High School Diploma -
Achieve Detroit Academy