Mariia Savchyn
Ocean View,United States
Summary
Enthusiastic, self-motivated, reliable, responsible and hard working person. Good team worker. Strong communicator and adaptable to changing customer needs. Attentive to details and committed to providing exceptional customer service. Able to work well under pressure. Looking to learn and improve skills and contribute to the success of a customer-focused organization.
Overview
5
5
years of professional experience
Work History
Server
Cedar Land and Sea Kitchen
08.2022 - Current
- Maintain a positive and professional demeanor when interacting with guests to ensure a high level of customer satisfaction and repeat business
- Upsell customers on daily specials and promotions to increase sales and revenue for Cedar Land and Sea Kitchen
- Assist in organizing and coordinating special events, including private parties and catering services, to enhance customer experience and generate additional revenue for the restaurant
- Maintain knowledge of menu items, ingredients, and preparation methods to accurately answer customer questions and make recommendations based on their preferences and dietary restrictions
- Collaborate with the kitchen staff to ensure accurate and timely delivery of food orders to customers.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cleaning Manager
Delmarva Cleaning Company
10.2019 - 08.2022
- Managed a team of cleaning staff to ensure efficient and effective cleaning operations at Delmarva Cleaning Company
- Implemented cleaning protocols and procedures to maintain high standards of cleanliness and sanitation
- Scheduled and supervised cleaning tasks to meet client requirements and deadlines
- Monitored inventory and ordered cleaning supplies to ensure availability and cost-effectiveness
- Trained and mentored cleaning staff to improve performance and productivity
- Performed quality control inspections to ensure compliance with company standards
- Developed and maintained positive relationships with clients to understand their cleaning needs and address any concerns
- Implemented safety measures to prevent accidents and promote a safe working environment for cleaning staff
- Implemented cost-saving initiatives to optimize cleaning operations and reduce expenses.
Education
Associate of Arts - English Philology
University of Information Technology&Management
Rzeszow, Poland05-2019
Bachelor's Degree in Tourism Management - Tourism Management
Precarpathian College of Mangement And Tourism
Bolekhiv, Ukraine02.2016
High School Diploma -
Lviv City High School
Lviv, Ukraine05.2012
Skills
- Communication
- Team Management
- Creativity
- Quick learning
- Listening Skills
- Positive and professional
- Sales Development
- Customer Needs Assessment
Personal Information
Title: Customer service and Sales
Hobbies and Interests
- Dancing
- Reading
- Photography
- Cooking
- Sports
- Blogging
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Polish
Full Professional
Russian
Full Professional
German
Elementary
Timeline
Server
Cedar Land and Sea Kitchen
08.2022 - Current
Cleaning Manager
Delmarva Cleaning Company
10.2019 - 08.2022
Associate of Arts - English Philology
University of Information Technology&Management
Bachelor's Degree in Tourism Management - Tourism Management
Precarpathian College of Mangement And Tourism
High School Diploma -
Lviv City High School
Similar Profiles
Mason CefaiMason Cefai
Ride Operator at Cedar Fair Canadas Wonder LandRide Operator at Cedar Fair Canadas Wonder Land
Jasmin MendezJasmin Mendez
Maitre D' at Doma Land+SeaMaitre D' at Doma Land+Sea
Stacy Marie Romero MontanezStacy Marie Romero Montanez
ACCOUNTANT at SEA AIR LAND TOURSACCOUNTANT at SEA AIR LAND TOURS