Mariia Sobko
Cupertino,CA
Summary
Customer service professional with 14+ years of experience. Demonstrated ability to quickly learn and execute tasks with meticulous attention to detail. Known for friendly and effective communication skills.
Overview
14
14
years of professional experience
Work History
Sales Manager
Restorator
Saint Petersburg, Russia
07.2010 - 09.2022
- Managed daily operations of sales department, including supervision of staff members.
- Researched potential customers using various sources such as public records, web searches.
- Maintained accurate records of all transactions between customers and company representatives
- Built strong connections with key clients
- Worked in CRM program.
Travel Agent
West Travel
Saint Petersburg, Russia
07.2008 - 07.2010
- Managed client accounts by providing advice on budgeting, planning trips, booking tickets.
- Established base of loyal clientele due to listening and research skills and a keen understanding of travel budgets.
- Assisted clients in obtaining necessary travel documents such as visas and insurance
Education
Some College (No Degree) - Bookkeeper
LD Accounting
New York, NY05-2023
Some College (No Degree) - Software Quality Assurance Engineer
Portnov Computer School
Sunnyvale, CA02-2022
Specialist - Management of The Organization
Baltic Technical University Voenmeh
Saint-Petersburg06-2008
Skills
- Adjusting to new tools and technologies
- Attention to detail
- Interpersonal Skills
- Relationship Building
- Proficient computer user with expertise in Adobe Photoshop, Canva, Microsoft Office, and QuickBooks
Affiliations
I like to travel
LANGUAGE:
- Russian (native)
- English (upper-intermediate level)
Additional Information
- Volunteer at Stevens Creek Elementary School and at Kennedy Middle School (Cupertino)
Timeline
Sales Manager
Restorator
07.2010 - 09.2022
Travel Agent
West Travel
07.2008 - 07.2010
Some College (No Degree) - Bookkeeper
LD Accounting
Some College (No Degree) - Software Quality Assurance Engineer
Portnov Computer School
Specialist - Management of The Organization
Baltic Technical University Voenmeh
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