Marija Angelkova
LAS VEGAS,NV
Summary
Experienced and driven professional with a strong background in delivering exceptional customer service, demonstrating leadership skills, handling cash transactions, and effectively multitasking. Possessing two and a half years of valuable experience in the dynamic restaurant industry, I have the ability to thrive in fast-paced environments while maintaining a high level of efficiency. Committed to continuous growth and development, pursuing college courses to achieve LPN-RN degree.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Model Blackjack Dealer
Golden Nugget Hotel & Casino
Las Vegas, NV
10.2023 - Current
- Provide excellent guest service.
- Maintain appearance; look best at all times.
- Keep players entertained; outgoing personality.
- Handled sensitive situations such as intoxicated players discreetly, ensuring minimal disruption to other guests'' enjoyment.
Head Hostess, To Gos, Server
The Cheesecake Factory
Las Vegas, NV
05.2021 - 12.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
Ross Dress For Less
Las Vegas, NV
10.2019 - 05.2021
Lifeguard
Mandalay Bay
Las Vegas, NV
03.2019 - 07.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
Shift Supervisor
Yogurtland
Las Vegas, NV
01.2017 - 06.2019
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Licensed Practical Nursing
College of Southern Nevada
Las Vegas, NV05.2024
Skills
- Efficient multitasker
- Excellent communication/service skills
- Leadership
- Loyal and hardworking
Certification
- CPR AED
- CNA certification
Languages
Macedonian
Native or Bilingual
Spanish
Limited Working
Timeline
Model Blackjack Dealer
Golden Nugget Hotel & Casino
10.2023 - Current
Head Hostess, To Gos, Server
The Cheesecake Factory
05.2021 - 12.2023
Cashier
Ross Dress For Less
10.2019 - 05.2021
Lifeguard
Mandalay Bay
03.2019 - 07.2019
Shift Supervisor
Yogurtland
01.2017 - 06.2019
Licensed Practical Nursing
College of Southern Nevada