Shannon Richard Villarojo
Las Vegas,NV
Summary
Mathematically adept Blackjack Dealer with 1 year of
casino experience. Committed to observing floors closely while remaining friendly and welcoming. Successful at standing for numerous hours and maintaining accuracy. Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 1 year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Friendly Blackjack Dealer with extensive knowledge of table game rules and procedures. Adept at running positive and welcoming table with strong regard for casino security standards. Personable and engaging, offering 1 years of positive patron feedback. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Blackjack Dealer
Golden Nugget
Las Vegas , Nevada
08.2021 - Current
- Inspected, shuffled and delivered cards to guests in play at gaming table.
- Handled money
- Dealt cards and winnings to customers.
- Promoted VIP cards and packages to returning customers and new ones.
- Communicated with winners and losers about processes.
- Completed daily money reports and balancing.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Stood behind blackjack gaming table to deal appropriate number of cards to each player and verify placed bets before starting game.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Dealt cards and compared hands to determine winners of games such as blackjack.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Applied standard or special rules to games based on pre-agreed game rules.
- Inspected cards and shuffling machine gaming equipment to verify proper functioning and good working order
Stylist
Vegas Style Salon
Las Vegas , NV
08.2022 - Current
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Worked with men, women and children to complete hair services on daily basis.
- Recorded client payments and payment information daily with 100% accuracy rate.
- Worked on more than 20 customers daily while maintaining distinguished cleanliness and organization of work areas.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Monitored current trends to understand fashions and better serve customer needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Bachelor of Science - Business Administration
Ateneo Business School
Manila Philippines 03.2010
Skills
- Guest Observations
- Player Engagement
- Reading Comprehension
- Efficient Service
- Calculating Payouts
- Cash Handling
- Active Learning
- Table Games Procedures Knowledge
- Compliance Requirements
- Customer Experience
- Procedures Compliance
- Bet Collections
- Table Setting
- Gameplay Knowledge
- Guest Services
Timeline
Stylist
Vegas Style Salon
08.2022 - Current
Blackjack Dealer
Golden Nugget
08.2021 - Current
Bachelor of Science - Business Administration
Ateneo Business School
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