Evelynn Brown
Milwaukee,WI
Summary
Professional in hospitality and customer service with proven track record of handling front desk responsibilities. Skilled in maintaining high standard of service and managing guest inquiries efficiently. Known for teamwork and adaptability in dynamic environments, ensuring smooth operations.
Overview
5
5
years of professional experience
Work History
Blackjack Dealer
Potawatomi
Milwaukee, WI
10.2025 - 11.2025
- Dealt blackjack games efficiently, ensuring compliance with gaming regulations.
- Maintained accurate chip counts during gameplay and transactions.
- Provided exceptional customer service, fostering positive player experiences.
- Managed table dynamics, promoting a friendly and engaging gaming atmosphere.
Vault Cashier
Hochunk Gaming Wisconsin Dells
Baraboo, WI
04.2025 - 06.2025
- Processed cash transactions accurately and efficiently within gaming environment.
- Maintained security protocols for vault operations to ensure asset safety.
- Assisted in balancing daily cash drawers, verifying discrepancies promptly.
- Collaborated with team members to streamline cash handling procedures.
Youth Prevention Specialist
Forest County Potawatomi
Crandon, WI
01.2023 - 03.2025
- Developed and implemented youth prevention programs addressing substance abuse and mental health issues.
- Conducted workshops and training sessions to educate youth on healthy decision-making.
- Collaborated with community organizations to enhance resources available for at-risk youth.
- Assessed individual needs of participants to tailor prevention strategies effectively.
Board Member
Caribbean Club Resort
Wisconsin Dells, WI
04.2021 - 10.2022
- Facilitated strategic planning sessions to enhance operational efficiency and guest satisfaction.
- Evaluated financial reports to guide budgetary decisions and resource allocation.
- Collaborated with management to develop policies promoting sustainability and community engagement.
- Oversaw compliance with regulatory requirements, ensuring adherence to industry standards.
Front Desk Associate
Kalahari Resorts Dells
Baraboo, WI
01.2021 - 08.2021
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Managed check-in and check-out processes efficiently to enhance guest satisfaction.
- Handled guest inquiries and resolved issues promptly, maintaining high service standards.
- Coordinated with housekeeping and maintenance staff to ensure room readiness and cleanliness.
Education
Associate of Arts - General Studies
Milwaukee Area Technical College
05-2022
Skills
- Guest relations
- Time management
- Listening skills
- Problem-solving skills
Accomplishments
- Received a job promotion within 3 months of hire date due to outstanding performance. Was offered position in PBX that makes reservations for the 4 Kalahari Resorts located in the United States.
Timeline
Blackjack Dealer
Potawatomi
10.2025 - 11.2025
Vault Cashier
Hochunk Gaming Wisconsin Dells
04.2025 - 06.2025
Youth Prevention Specialist
Forest County Potawatomi
01.2023 - 03.2025
Board Member
Caribbean Club Resort
04.2021 - 10.2022
Front Desk Associate
Kalahari Resorts Dells
01.2021 - 08.2021
Associate of Arts - General Studies
Milwaukee Area Technical College