Marija Borišev
Zrenjanin
Summary
Dynamic and self-motivated professional with experience at Loft Café and Hotel Vojvodina. Proven ability to excel in high-pressure environments while delivering exceptional service. Strong multitasking and communication skills, complemented by proficiency in various software. Committed to fostering teamwork and ensuring client satisfaction through attentive and organized service.
Overview
2
2
years of professional experience
Work History
Waitress
Loft Café
07.2024 - 01.2025
- Successfully managed high-pressure situations with composure, consistently maintaining excellent service standards even during busy shifts.
- Demonstrated strong multitasking skills by efficiently handling multiple tables and orders while ensuring prompt and attentive service.
- Maintained a clean and inviting dining environment, contributing to a positive guest experience and overall satisfaction.
- Remained calm and poised when addressing challenging customer interactions or managing peak service periods.
Receptionist
Hotel Vojvodina
06.2023 - 10.2023
- Greeted visitors and clients in a professional and friendly manner, providing accurate information and assistance.
- Managed appointments, maintained client records, and communicated schedule updates.
- Answered incoming calls promptly and directed them to the appropriate departments.
- Maintained a clean and organized reception area to ensure a positive first impression.
Education
Social Work
University of Novi Sad - Faculty of Philosophy
Novi SadSkills
- I am a team player, always ready to collaborate and support others
- I communicate effectively and listen attentively to ensure understanding
- I am self-motivated and able to work independently with minimal supervision
- I manage my time well and meet deadlines efficiently
- I am proficient with computers and familiar with various software
Languages
English
Intermediate (B1)
Timeline
Waitress
Loft Café
07.2024 - 01.2025
Receptionist
Hotel Vojvodina
06.2023 - 10.2023
Social Work
University of Novi Sad - Faculty of Philosophy
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