Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marija Randjelovic

Broadview Hts,OH

Summary

Epic Systems Analyst with more than 15 years of industry experience in the medical field. Over the past 5 years, focused on working with Epic EHR software, particularly in Ambulatory and HIM applications. As the primary HIM and Cosmos Analyst for the company, consistently achieving exceptional results, ensuring seamless operations and efficient workflows.

Overview

22
22
years of professional experience
6
6
Certification

Work History

Systems Analyst

MetroHealth System
09.2019 - Current
  • Responsible for system build, workflow analysis and performing other tasks including analyzing and building new releases.
  • As a primary analyst supporting Deficiency Tracking, and ROI, and Cosmos modules, including build, support, and implementation.
  • Supporting EpicCare Ambulatory (primary for In Basket, and Encounter Conversion Table) and multiple Payer Platform features.
  • Familiar with Chart Correction tools.
  • Suggesting opportunities for workflow and system improvements by identifying new Epic functionalities.
  • Working closely with a variety of multi-disciplinary teams to facilitate the development of integrated workflows.
  • Master file knowledge including creation, editing and support HDD, HIP, EOW, EMP, SER, DEP, LSD, LPR, LPG,FLO, FLT, FSH, AIF, EAF, E2U, E2N, E2R, PPC, LGL etc...


Dental Service Representative

MetroHealth System
10.2015 - 09.2019
  • Effectively solving patients' personal and billing issues through prompt decision-making.
  • Maintain knowledge of community services and resources available to patients.
  • Responsible for registration and the approval submission, treatment plans.

Assistant Manager/ Dental Assistant

Jovan Cupic/ Beyer Dental
01.2011 - 09.2015
  • Strategized office business development (marketing projects and projects for bringing in revenue).
  • Created customized logs to improve efficiency of automated patient communication system.
  • Managed employee performances in sustaining newly introduced office policies and sterilization control procedures.
  • Managed front office (patient registration, scheduling, billing, insurance).

ESL Tutor/Volunteer

Oakton Community College
01.2009 - 02.2010

Latin Teacher

Second Grammar School
08.2002 - 12.2007

Education

MBA - Business Analytics

Baldwin Wallace University
Berea, OH

Bachelor of Arts - Linguistics

Belgrade University
Belgrade, Serbia

Associate of Arts - Elementary School Teaching

Pedagogical Academy
Jagodina, Serbia

Skills

  • Analytical and problem-solving skills
  • Data analysis and data visualization
  • System configuration, application and administration
  • Multitasking and organizational skills
  • Understanding of healthcare interoperability
  • Ability to work independently as well as to collaborate and bring teams together
  • Ability to explain or demonstrate technology in a manner suited to the end users
  • Ability to adjust and implement change
  • Proficiency in Microsoft Office products
  • Highly effective, verbal, written and customer service skills
  • Fluent in Bosnian, Croatian, Montenegrin, Romanian and Serbian Languages Basic Spanish conversational skills

Certification

  • EpicCare Ambulatory - April 2020 (CEE completed 2024)
  • HIM Release of Information - November 2020
  • HIM Deficiency Tracking - December 2020
  • HIM and Identity Curriculum - July 2022
  • Cosmos - July 2022
  • In Basket Configuration - Basics Badge - July 2022

Timeline

Systems Analyst

MetroHealth System
09.2019 - Current

Dental Service Representative

MetroHealth System
10.2015 - 09.2019

Assistant Manager/ Dental Assistant

Jovan Cupic/ Beyer Dental
01.2011 - 09.2015

ESL Tutor/Volunteer

Oakton Community College
01.2009 - 02.2010

Latin Teacher

Second Grammar School
08.2002 - 12.2007

MBA - Business Analytics

Baldwin Wallace University

Bachelor of Arts - Linguistics

Belgrade University

Associate of Arts - Elementary School Teaching

Pedagogical Academy

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Marija Randjelovic