
Motivated Clinical Lead Nurse with 18 years of hospital unit management experience. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Oversee 40+ nursing staff and daily management of 60 - 80 comprehensive pre- and post-surgical patients, achieve operational and patient outcomes through continuous cross-unit collaboration and quality improvement initiatives, Manage staff orientation and development, Human Resource management, unit productivity oversight and management, creator and founder of Unit-based Reward and Recognition Committee to increase staff morale, Collaborated to reduce surgical turnaround time from 40 to 34 minuteswhile maintaining patient safety and best practices, managed and maintained compliance with the Colorectal ERAS Bundle initiative
Created action plans for staff development and performance improvement. Planned departmental budget by managing staffing and scheduling to remain within budget constraints. Incorporated evidence-based nursing into practice environment. Assessed effectiveness of patient interventions to maintain quality care. Collaborated with physicians and other staff to maintain continuum of care. Recruited, hired and evaluated staff to take corrective action and meet departmental goals. Evaluated and resolved potential patient safety issues with consideration to age and disability. Kept close eye on department operations to maintain coverage of needs. Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff. Supported Nurse Manager with employee development and care quality management. Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Successfully assisted in hospital wide Magnet Re-designation and Plane-Tree Re-designation. Managed a 62 bed and over 100 employees on Short Stay/Stay Observation Unit. Supervised overall daily unit operation ensuring high quality and cost effectiveness. Delivered an exceptional level of service to each customer by listening to concerns and answering questions. Successfully led evidenced based projects which resulted in positive outcomes. Oriented and mentored new Charge Nurses. Developed orientation schedules for all new night shift employees. Human resource management. Coaching and development of all staff. Management and approval of time records. Collaborated with physicians and staff in other disciplines.
Managed a newly designated 32 bed Short Stay/Observation Unit. Responsible for Recruitment and Retention, decreasing 60% open FTE to 16% within 1 year in 2005. Managed and maintained operational flow and budget.
*Provided leadership and coordination of shift operations on a step-down unit.
*Complies with all regulatory requirements, practices and policies, and customer/patient satisfaction needs.
*Achieve patient outcomes with clinical competencies and quality improvement unit based activities.
*Achieve operational outcomes including collaborating with other departments resolve daily operational issues.
*Human resource management including performance evaluation reviews, compliance management and develop/orient staff's leadership skills.
*Oversee productivity
*Ensure safety
Functioned as a temporary staff nurse for the following hospital system.
*Sharp Memorial Hospital, San Diego, CA
*Scripps Mercy Hospital, San Diego, CA
*Ingham Regional Medical Center, Lansing, MI
*Florida Hospital Medical Center, Orlando, FL
*Memorial hospital, Hollywood, FL
*Doctor's Community Hospital, Lanham, MD
ACLS/BLS Certified