Marika Watson
Oxford,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated Customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Dairy Team Lead
Publix
10.2022 - Current
- Improved store efficiency by overseeing daily operations, and inventory management.
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
- Streamlined workflow processes for increased productivity, implementing new systems and procedures.
- Cultivated strong vendor relationships to secure competitive pricing on products, contributing to overall profitability.
Bartender
Smokey Bones Bar & Fire Grill
12.2020 - 10.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Traffic Operator
Atkins
03.2019 - 12.2020
- Traffic Monitoring: Observing and monitoring traffic flow using cameras, sensors, and other monitoring tools to identify congestion, accidents, or other disruptions.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Traffic Control: Coordinating with law enforcement, emergency services, and transportation authorities to control traffic during special events, accidents, or construction projects. This may involve setting up detours, redirecting traffic, or implementing temporary traffic control measures.
- Incident Response: Responding to incidents such as accidents, breakdowns, or hazardous materials spills by notifying emergency services, coordinating with tow trucks, and ensuring the safety of affected individuals.
- Communication: Maintaining effective communication with drivers, commuters, law enforcement, and other relevant stakeholders to provide real-time traffic updates, road closures, and alternate routes.
- Data Analysis: Analyzing traffic data to identify patterns, trends, and areas of improvement.
- This includes studying traffic volume, congestion hotspots, and travel times to optimize traffic flow and develop strategies for improving transportation efficiency.
- Traffic Signal Management: Monitoring and adjusting traffic signal timings to optimize traffic flow and minimize delays. This may involve coordinating with traffic signal technicians and making adjustments based on real-time traffic conditions.
- Documentation: Maintaining records, reports, and documentation related to traffic incidents, traffic flow, and other relevant data for future analysis and reference.
- Public Education: Assisting in the development and implementation of public education campaigns to promote safe driving habits, awareness of traffic regulations, and responsible use of roadways.
Security Officer
Allied Universal Security Services
01.2017 - 03.2019
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
No Degree - Business Administration
Georgia Perimeter College
Covington, GAHigh School Diploma -
Newton High School
Covington, GA05.2011
Skills
- Regulatory Compliance
- Trend Tracking
- Production Monitoring
- Performance Monitoring
- Performance Improvement
- Complaint Resolution
- Quality Control
- Performance management
- Effective communication
- Project management
- Time management
- Strategic planning
- Organizational skills
- Industry knowledge
- Process improvement
- Data analysis
- Relationship building
- Coaching and mentoring
- Customer focus
- Training and development
- Decision making
- Delegation skills
- Cross-functional collaboration
- Team building
- Quality assurance
- Problem solving
Timeline
Dairy Team Lead
Publix
10.2022 - Current
Bartender
Smokey Bones Bar & Fire Grill
12.2020 - 10.2022
Traffic Operator
Atkins
03.2019 - 12.2020
Security Officer
Allied Universal Security Services
01.2017 - 03.2019
No Degree - Business Administration
Georgia Perimeter College
High School Diploma -
Newton High School
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