MARIKA YESSA
Lisle,IL
Summary
Accomplished Flight Attendant offering over 36 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service, with 18 years of International Qualified Purser experience
Overview
50
50
years of professional experience
1
1
Certification
Work History
Flight Attendant
United Airlines Inc
Chicago, IL
01.1986 - Current
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Able to lead, influence and motivate others.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance
International Board Certified Lactation Consultant
Northwestern Medicine
Winfield, IL
01.2012 - 01.2020
- Performed daily hospital rounds for all healthcare system maternity wards and facilities
- Developed and implemented over 1000 individual breastfeeding plans in 7 years
- Demonstrated how to express milk and store it in bottles for later feeds
- Implemented care plans for patient treatment after assessing physician medical regimens
- Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments.
Registered Nurse
Mother Baby, Northwestern Medicine Central Dupage Hospital
Winfield, IL
07.2006 - 01.2012
- Equipped patients with tools and knowledge needed for speedy and sustained recovery
- Accurately documented all elements of nursing assessment, including treatment, medications and IVS administered, discharge instructions and follow-up care
- Demonstrated how to express milk and store it in bottles for later feeds
- Assessed needs of new mothers and advised mothers about child care topics, including breastfeeding, circumsision and newborn topics
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 5 patients daily.
Education
Associate of Applied Science - Nursing
College of DuPage
05.2006
Bachelor of Science - Psychology
University of Illinois At Urbana
05.1985
Skills
- Team Collaboration
- Verbal and Written Communication
- Decision Making
- Aircraft Safety Checks
- Problem Solving
- Aircraft Emergency Reports
- Team Leadership
- Crew Resource Management
- Customer Service
- First Aid and CPR
Certification
International Board Certified Lactation Consultant
Certified Mother Baby Specialist
Timeline
International Board Certified Lactation Consultant
Northwestern Medicine
01.2012 - 01.2020
Registered Nurse
Mother Baby, Northwestern Medicine Central Dupage Hospital
07.2006 - 01.2012
Flight Attendant
United Airlines Inc
01.1986 - Current
Associate of Applied Science - Nursing
College of DuPage
Bachelor of Science - Psychology
University of Illinois At Urbana