Mariko Jones
Lynnwood,WA
Summary
Professional Seafood Manager with pride in delivering quick and accurate customer service. Adept in weighing and packaging fish products according to customer specifications. Detail-oriented, patient and effective in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Seafood Department Manager
Safeway
Bothell
11.2021 - Current
- Managed seafood inventory, ensuring freshness and compliance with safety standards.
- Trained and mentored staff on best practices for seafood preparation and handling.
- Oversaw daily operations of seafood department, optimizing workflow efficiency.
- Implemented quality control measures to enhance product presentation and customer satisfaction.
- Developed promotional displays to increase sales and customer engagement within the department.
Japanese Book Buyer
Kinokuniya Bookstore
Seattle, WA
05.2012 - 10.2021
- Analyzed market trends to select diverse book inventory that aligns with customer preferences.
- Monitored sales data to adjust purchasing strategies, ensuring optimal stock levels for high-demand titles.
- Managed inventory levels effectively, reducing excess stock and minimizing instances of out-of-stock items.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Increased customer satisfaction by providing personalized book recommendations based on clients'' preferences and interests.
Technical Customer Service
IePlexus
Lynnwood, WA
05.2008 - 04.2012
- Developed strong relationships with clients by consistently providing exceptional service and technical expertise.
- Created user accounts and assigned permissions.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
MBA - Bilingual Education
Fukuoka Jo Gakuin University
Fukuoka, Japan03-2005
Skills
- Sanitation standards
- Merchandising strategies
- Display techniques
- Merchandise presentation
- Inventory control
Languages
English
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Seafood Department Manager
Safeway
11.2021 - Current
Japanese Book Buyer
Kinokuniya Bookstore
05.2012 - 10.2021
Technical Customer Service
IePlexus
05.2008 - 04.2012
MBA - Bilingual Education
Fukuoka Jo Gakuin University