Operations leader with over 30 years of experience seeking to leverage proven business skills and culinary education to improve performance, quality, and customer experience in baking operations.
Overview
34
34
years of professional experience
Work History
Energy Operations and Research Consultant
Self-Employed
02.2023 - Current
Led proposal development and obtained $20M government funding to reduce energy use at over 75 non-profit buildings including: food banks, food pantries, and prepared meal organizations.
Conducted research across 50 states and over 150 energy utilities to determine opportunities for residential energy reduction controls and programs.
Senior Director, Customer Energy Solutions
Pacific Gas And Electric Company (PG&E)
03.2020 - 08.2022
Responsible for $800M+ customer energy management portfolio, including one of the nation's largest Energy Efficiency programs, as well as Clean Energy Transportation, Customer Resiliency, Income Qualified, Demand Response, and Distributed Generation programs.
Director, Customer Energy Solutions
Pacific Gas And Electric Company (PG&E)
02.2014 - 02.2020
Accountable for implementing and communicating statewide utility rate restructuring to 4.7M residential customers.
Director, Energy Efficiency
Pacific Gas And Electric Company (PG&E)
04.2013 - 02.2014
Managed $210M annual Energy Efficiency portfolio which includes energy management programs for commercial, industrial, agriculture, residential, financing, and codes & standards.
Director, Business Operations
Pacific Gas And Electric Company (PG&E)
12.2011 - 04.2013
Accountable for strategic planning, regulatory reporting, financial reporting, risk and quality assurance, process improvements, and department communications.
Manager, State and Local Government Partnerships
Pacific Gas And Electric Company (PG&E)
08.2008 - 04.2011
Responsible for managing and developing the energy efficiency strategy for over $150 million in contracts for 20 local governments and four statewide partnerships
Vice President
Wells Fargo
07.2004 - 08.2008
Led the project planning, budgeting, requirements definition, implementation and training for 25 offices for a Wholesale Banking loan approval application.
Director, Wells Fargo Account
Primitive Logic
04.2003 - 07.2004
Project managed the design of a wholesale banking customer relationship management application.
Vice President of Operations
Proxicom
01.2001 - 10.2002
Responsible for operations for consulting services for over 800 consultants in 8 offices generating $180M in annual revenue. Responsible for developing tools and training for improved internal operations and client engagement quality.
Various
Proxicom
02.1998 - 12.2001
Managed day-to-day operations for West Region including 270 consultants in San Francisco, Los Angeles, and North Bay. Responsible for regional business development, staff management, local vendor relations, and client relationship management.
Managed San Francisco office of 180 consultants generating $60M in annual revenue.
Management Consulting Principal
Price Waterhouse
08.1990 - 01.1998
Managed multi-million dollar systems implementations at PG&E and Genstar container shipping.
Education
Associate of Arts - Culinary Arts - Baking And Pastry
Laney College
Oakland, CA
12.2024
Bachelor of Science - Industrial Engineering
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06.1990
Skills
Baking - Laminated pastries, breads, cookies
Operational effectiveness
People management and coaching
Business planning and management
Team collaboration
Timeline
Energy Operations and Research Consultant
Self-Employed
02.2023 - Current
Senior Director, Customer Energy Solutions
Pacific Gas And Electric Company (PG&E)
03.2020 - 08.2022
Director, Customer Energy Solutions
Pacific Gas And Electric Company (PG&E)
02.2014 - 02.2020
Director, Energy Efficiency
Pacific Gas And Electric Company (PG&E)
04.2013 - 02.2014
Director, Business Operations
Pacific Gas And Electric Company (PG&E)
12.2011 - 04.2013
Manager, State and Local Government Partnerships
Pacific Gas And Electric Company (PG&E)
08.2008 - 04.2011
Vice President
Wells Fargo
07.2004 - 08.2008
Director, Wells Fargo Account
Primitive Logic
04.2003 - 07.2004
Vice President of Operations
Proxicom
01.2001 - 10.2002
Various
Proxicom
02.1998 - 12.2001
Management Consulting Principal
Price Waterhouse
08.1990 - 01.1998
Associate of Arts - Culinary Arts - Baking And Pastry
Laney College
Bachelor of Science - Industrial Engineering
California Polytechnic State University-San Luis Obispo